Firefox 技術支援討論區

The problem comes up for two days after Windows crashes with a blue screen. After POR Windows recovers itself and now works, but FireFox and Thunderbird chrashes immediately after start. Do you have an idea, what can I do? FireFox crash ID: bp-c4fe47cd-45dc-4024-8cc1-4a2220231204

Thx, Flo

Dear firefox team, recently I use firefox on my windows 10 pro and when I use to open YouTube. Com it opens but when I play a video it starts buffing after one time of refreshing it plays and it is same at all time so please fix it

On FF 120.0.1 and Tab Reloader 0.6.1

I have FF set up with 7 tabs as home page, 6 of the tabs have tab reloader set to reload ever 1 hour. This has worked fine for years, the tab reload for the 6 tabs were saved after restarting FF. I didn't have to go back and tell tab reloader to reload after restarting FF. Maybe once and a while one tab didn't get the reload saved on a restart, usually always the same one.

Now when I restart FF none of the tabs have saved the setting to reload every 1 hour.

This has been going on for the last 2 releases of FF updates and there hasn't been any updates for tab reloader. Does anyone know why this is happening, I haven't changed anything in settings. I did uncheck hardware acceleration to see if that would fix another issue, but tabs weren't reloading after restart prior to that change on hardware accelation.

I am using Firefox version 119.0.1 (64-bit) on Ubuntu 22.04. Using this version of Firefox, as well as previous versions for the last few months, I am having a persistent error when using Google Advanced Search. I enter search criteria into the field “Find pages with … all these words” and successfully progress through a chain of web pages. Previously I was able to backtrack to the previously mentioned field and find my search criteria, then edit the text, and carry out a modified search. For many months this field has been blank when returning to it. So it is now necessary to re-enter all text for a new search. This is very frustrating. I have experienced this problem on the three computers that I regularly use.

I have found that when I use the Google Chrome browser the problem goes away and searches progress normally. I would much prefer to use Firefox as my browser as I find its bookmark system superior. The truth is that if this problem with Firefox can’t be fixed soon I will be forced to migrate to Chrome. Can you please help me resolve this Firefox problem?

Hello

I have a problem with signing in to my youtube account('s) it tells me that i dont have access anymore.

I tried some fixes like clearing cache, history, proxy and other things you can try. But it still doesnt work

account is fine i can login on other browsers but i think firefox is the best one out there so used to it.

anyone know a fix that might help?

Kind regards Collin

Ok well i went to about config and tired off all the accessibility about the quick help bar and now my question is every time i try to go to google search and click on shopping no matter what item i am searching for I get a pop up at the the bottom i of the page every time i hit on shopping that say error update can not be added to this list or some thing like that. it was ok until the last update o of firefox and since i did that but am not sure why. doe not do it in Chrome just frefox. firefox is getting to the point b where i an thing king of leaving it. Thank you tried a scree n shot but it does not sty on long enough '

Hello,

I've read and tried the fixes to open the newly updated (deleted and installed 3 times) Mozilla Firefox and nothing is working. I've pressed down alt to open in safe mode and I am unable to get it to open. I've looked for the Facebook plugin to disable it (saw a comment on that) and the plugin folder is empty. Is there a help desk with an actual person that can figure this out?? It is quite alarming to see so many other people with this problem and no real help from Mozilla employees themselves. HELP!!

I remember having: Panaroma, 2 tab organization and several YouTube addons to enhance my experience like Adblock, unhook, dislike return. And with several tabs as checkpoints for my search but I couldn't separate them and also it lagged a lot when having unloaded tabs. LibreWolf provides a better service maybe you could understand the frustration that Firefox had on me. There's no section for videos.

Downloading each page of a subscribed newspaper takes about 30 seconds. How do I eliminate the slow response? By the way, I deleted Firefox and reinstalled it. That fixed the problem only temporarily.

Thank you, Mike

I found Agent_10_9_9 on my C:\ drive. I don't know what this is. I don't remember ever installing it. Evidently, it was installed Dec 2019 or Jan 15,2020. Thank you! Margaret mbbristol57@yahoo.com

Greetings, I am a 77 year old geezer and I have been using Firefox for probably 25 or 30 years. PROBLEMS: 1) bulk emails sent to my customers are rejected by mostly gmail accounts. 2) Emails sent to me of airline group bookings arrive as pages of code that I cannot read. THESE TWO ISSUES ARE NEW PROBLEMS I HAVE NEVER SEEN BEFORE -- STARTED ABOUT 3 MONTHS AGO 3) How do I move/transfer all of my address books/database to a gmail account?

Like I mentioned, I am a geezer, so please be gentle as I understand none of this. Thanks, Walt

Dear Community,

Been having a problem with downloading for about 2 weeks now.

I am doing a course in Ethical Hacking, and have been told to download an .ova file from the internet. The download is 8.5 GB.

However, it has failed on, now, 8 occasions. The nearest it has come, is it has downloaded 5.1 GB.

Could anybody recommend another tool to download files better and quicker? This course is now almost halfway through and I still have not managed to download the software. Any suggestions would be most welcome. Could it possibly be the case that my anti-virus, Microsoft Defender, is not letting the download through? If so, how could I switch the anti-virus off, please?

Marek

Shortcut icons (4 rows of them) have disappeared from my Firefox home tab. After a Firefox update, they were gone. Just white boxes. I tried to re-enter shortcut information, but the box always goes back to white and empty. I tried a System Restore. That didn't work either. I depend on these shortcuts for my work and bill paying. Please, someone help me! Thanks!

raydle1101@gmail.com

This problem just started recently, where I can't unmount an external USB drive without getting this error message:

The disk "Projects" couldn't be ejected because "Firefox" is using it.

I hate to keep quitting FF just to unmount a USB drive - that means logging in again to various web accounts.

My only extensions running right now are Enhancer for YouTube, Grammarly, and Facebook Container.

What's preventing me from unmounting a USB drive?

Thanks!

i installed updated version of mozilla and after login i lost all the previous data and i also tried it to recover from my last backup but it's not working please help me with that i need my data back

I installed Firefox on a new laptop and synced it. The bookmarks all were transfered. But when I log into some websites they do not recognize the password, even when the passwords are correct and still work on my previous computer/Firefox brow’ for ‘Firefox.