Firefox 技術支援討論區

On Firefox Developer Edition, the URL is displayed in full with protocol and subdomain greyed out, domain name shown clear, and URL path also greyed out, as is standard. Examples attached include developers.cloudflare.com and chat.openai.com

However, I've noticed on a few domains the subdomain is not greyed out and shown clearly like the apex domain. Examples attached include uwu.ai (a paid subdomain provided by carrd.co) and pages.dev (default subdomain for Cloudflare Pages).

What manages this behaviour? Why do some subdomains get treated as apex domains would on Firefox Dev?

When opening the following bookmark https://www.youtube.com/@msolrecords I end up with https://www.youtube.com/msolrecords and page not found. If I type the @ it works. I disabled enhanced tracking protection same result add youtube.com to privacy.query_stripping.strip_list same result Your help would be appreciated Regards, Ousmane

I have observed this bug only in Disqus, but another Disqus user has seen it in other web sites viewed via Firefox, so maybe you could check your logic. Here is the original bug:

When entering a Disqus comment [or possibly other text boxes] and using the Enter key to end the first paragraph, the text typed so far is erased. It can be recovered by immediately pressing Ctrl+Z (Undo), but this is not obvious; most users will think they just lost that text, and will retype it. This was sporadic for a year or two, but right now (morning of 10/2/2023) it seems to happen on every comment I type. In the past, it only occurred on the FIRST Enter key, at least if I recovered via Undo. The only contact I have with Disqus is in the comments on an episode of the Kevin and Kell webcomic (https://kevinandkell.com). I am running Windows 10 on a Bootcamp'ed Mac, and my browser is the latest version of Mozilla Firefox.

Disqus user FreedomFighter replied:

That is a common problem unique to Firefox. When you hit enter and the post erases, right click in the box and click on "Undo" to get the text back, then you can do what you need to do whether is type more words, or post the comment.

[His recovery is essentially the same as mine, only using the mouse rather than the keyboard.]

Could this be an interaction between Firefox and Disqus? I have not personally seen this on any other website via Firefox, but FreedomFighter apparently has seen it elsewhere.

upgraded to v118 9'30 Bookmarks lost and not able to access old profile, or restore using "Manage Bookmarks"

See attached: Only see one real profile (current, new) in App Support > Firefox > Profiles. The second profile that exists has virtually nothing in it compared to the new one created upon upgrade. Only three tiny files key4,cert9,pkcs11. Nothing else to restore from.

Bookmark manager >> restore >> despite seeing 10 dates to chose form , error messages every time, "unable to process the backup file." Now what?

I do see a "places.sqlite" file which seems to show "last modified" date of prior to my unfortunate update. But when I try to have Firefox open it, nothing happens. Just new browser windows every time.

THX in advance.

I have always used Firefox, but also have Chrome and Edge on my 17" PC. For the past week or so, my scroll bar (on right side of screen) has "disappeared". It is actually still there, but so skinny that it cannot be seen or used. I Googled solutions to this, and found an article that had 8 possible solutions. I went through all 8, went into the various control options. Still, the same problem. Downloaded the latest version of Firefox and installed. Still the same problem. So- I decided to see if it was an issue with my pc. I tried the Chrome browser. It works fine. I tried the Edge browser. It works fine. I know now that the problem is with the Firefox browser. Something "went wrong" in the latest version. To add to this -- I also have to note that if I shut down and restart the pc, I can get the Firefox scroll bar to return (sometimes). BUT (this is really weird): if the scroll bar appears normal, the bar at the top of the page (not sure what that is called) does not work correctly/ is missing features. This is what happens: there is no X to exit a page, there is no "V " sign to make a page small, etc. All 4 symbols that should be in the top right side of the top bar are missing. Also, there are no tabs available. It won't allow you to have more than one tab! So, if you are in your gmail (for example), you must close out the gmail in order to do a google search or do anything else! Something is terribly wrong with the latest Firefox update.

How about you let ME decide if I wish to continue to a site. I have several bookmarked sites that I know are secure, yet because the http address is odd? firefox won't load the pages, where as Internet exploder will access them.

as of 2023/09/29 hulu, netflix, prime and disney+ are not playing videos on firefox, after making zero changes to settings or configuration.

I tested Netflix on Google Chrome and videos played, confirming this is a Firefox issue. I cleared recent/all history and changed passwords for those sites. Netflix logs me out if I attempt to play content. Speedtest reports 200 mb/s. Mozilla VPN is installed but turned off. Netflix sign in reports a new device/login in my state which is different from the VPN setting so this confirms that the VPN is not active and blocking content. HBO/Max videos play correctly and that site does not have the same issues. Firefox has crashed numerous times in the last two weeks. Sometimes just a single tab, sometimes a full application insta-quit.

I prefer to compartmentalize usage across different browsers for privacy/security reasons and would like to continue to use Firefox for these streaming services.

This is a recurring problem. I have just been on to Vodafone who have tweaked my router as my speeds, download and upload, were very erratic, and upload speed often zero so connections failed. Sometimes my phone speeds were similar but not always. The Speedtest by Oopla desktop app also showed erratic results but often when they were OK the web-based test on Firefox was much worse, with upload speed zero. When I started this Firefox showed upload speed zero. Now Firefox shows upload 18Mbps. This variability keeps happening and is driving me spare, as even emails often fail to go through - I use Thunderbird. I shall see how things go tomorrow and tell you how it is going.

Dear Support Team, I didn't ask for a translate add-on, I even uninstalled it and can't find it anymore still this damn window always pops up to ask me if I want the page translated. I especially don't want windows pop-up I didn't ask for, even if they offered me 100€ for free. Please help or I can't go on using this nice browser. Thank you.

Best regards

Hello, trying to verify the integrity of firefox-118.0.1.tar.bz2 I realized the GPG key has changed.

The following blog post details the change and shows the new key: https://blog.mozilla.org/security/2023/05/11/updated-gpg-key-for-signing-firefox-releases/

But when I download the key using the link provided (which points to keys.openpgp.org) the key I get is different from the key posted on the Mozilla blog page.

What is even more strange, is that the key from keys.openpgp.org declares in the comment that 14F2 6682 D091 6CDD 81E3 7B6D 61B7 B526 D98F 0353 is the fingerprint of the key (the same that is posted on the Mozilla blog) but it can't be because the key different.

So my questions: 1) Why Mozilla is posting a link to a key that is different? 2) Why keys.openpgp.org shows the correct fingerprint with a different key?

And, in the end, which key should I trust and why.

Thanks.

Using 118.0.1 (64-bit) under Linux Mint 21.2.

Apparent bug: Retrying failed "Web Page, Complete" case of "Save Page As..." does not retry downloading files.

1. Observed behavior:

1. With the extension "DuckDuckGo Privacy Essentials" enabled, typically if I do "Save Page As..." and choose "Web Page, Complete", then one or more files in the resulting "... Files" folder is missing compared to if the extension is disabled. This is probably as it should be. But...

2. In the downloads dropdown the download is shown as "failed". This is arguably as it should be, though the lack of information as to exactly which file download failed is unhelpful. Or arguably it is not as it should be, since from the point of the privacy extension user the download did not fail, it succeeded completely. But...

3. ***If I then click on the retry icon, it re-downloads *only the HTML*, not the files folder, and reports success.***

1. Expected behavior:

If a "Save As..." "Web Page, Complete" fails, then retry should attempt to re-download all the files, or at least all the ones thought to have failed.

I can not access for days my bank account at truist.com. It shows it is loading but never does. I CAN access from any other browser want to use! Truist says it is a Firefox browser issue.

why am i getting this message? " This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network. " please fix this is very annoying!!

Really too much PR_END_OF_FILE_ERROR

https://www.bbc.co.uk/news/uk does NOT have issues.

this error message occurs regularly ( and sometimes with amazon.de)

Please fix the bug that causes this, or allow a option to ignore the (non existent) error.

Whenever I try to watch a video or stream (any site) I can watch the video just fine as long as the audio is muted. However, when I unmute the idea, the video pretty much stops (can stutter a little bit) and the audio plays a roughly 5 second loop of when it was unmuted. This happens on all sites, all formats of videos.

I've used FF for coming up to 15 years, i don't know if it's related to the update but potentially so - videos (notably youtube e.g. https://www.youtube.com/watch?v=GIzgSwgvmtw just don't seem to play right now).

The video will play for 0.5s, and then freeze whilst the loading circle revolves, but the audio continues. Seeking on the video causes same isse. Randomly sometimes it works.

Have tried - Disabling extensions - Safe mode - Reset profile - Updated all drivers and windows - Restarted FF and machine - Updating some items found here (https://www.reddit.com/r/firefox/comments/wwnxtu/youtube_videos_freezing_since_updating_to_1040/) - Disabled hardware and combinations of above

Unsure what to do here, seems to work okay in other browsers, been happening for a few weeks so far. Netflix has similar but not as bad, youtube seems biggest offender but maybe because i use it the most