Firefox 技術支援討論區

Recaptcha isn't working in Firefox. It works in Chrome, Opera, and Edge with no issues, it will either just go to a check mark or open the window with the pictures to choose, on both regular pages and on the Google Recaptcha Demo site Google Recaptcha Demo site. But when I load a page that requires Recaptcha in Firefox, it just spins forever. It was working fine a few hours ago, and I didn't change any settings or anything in Firefox. I was filling out a job application and it worked fine, then I went to another job application and Recaptcha won't work at all, even on the Recaptcha Demo site.

I'm on version 125.0.3 (64-bit), on Windows 10. Not using a VPN or anything like that, just a standard Ethernet connection, with whatever Charter gives me.

Steps I've tried, none of which have helped:

1. Cleared Cookies. 2. Restart Browser. 3. Restart Computer. 4. Restart Modem and Router. 5. Opening Firefox in troubleshooting mode. 6. Ensured Firefox was up to date. 7. Reinstalling Firefox. 8. Turned Connection Settings to no proxy. 9. Turned off Enhanced Tracking Protection. (It's set on standard otherwise, and I didn't change it) 10. Release/Renew IP via Command Prompt.

I'm genuinely at a loss of what to do, after a couple of hours of searching around for solutions. I don't get how it just stopped working in the span of like ten minutes when I didn't change any settings or anything. Firefox is my main browser and it would be a tremendous pain to have to use another browser for any pages that require Recaptcha.

Any assistance or advice to solve this problem would be greatly appreciated!

Today May 1, I noticed that any website that shows a recaptcha checkbox, including the google recaptcha demo (https://www.google.com/recaptcha/api2/demo) only shows an infinite spinner in firefox v125.0.3. I've tried the same sites in chrome and edge and the recaptcha works fine. In FF, I have cleared my cache, disabled tracking protection, disabled anti-virus and tried troubleshooting mode - still get the infinite spinner. Last week, I had no problems with recaptcha.

Firefox browser, v123.0.1, 64-bit. windows 10 Pro, 22H2.

Hello, this may not be a problem with Firefox itself at all, but I'd like to try to understand what the cause of the problem I and others are having.

I have Norton 360 installed, in this Windows 10 computer and like to use Firefox for internet browsing, it has always served me well.

I also have Norton Safe Search integrated/add-on to Firefox. This puts a red, green, or gray check mark at the end of each link that comes up during a search and has always worked before.

Recently, I've noticed that such check marks do not appear at all when doing a search with Firefox, but they are present when I do searches with MS Edge.

I am searching for a solution here, and also in the Norton Community. There are others there who have stated they are having the same problem.

Has anyone here heard of this before, would you have any suggestion as to what may be causing the lack of the Norton Safe Search check marks in Firefox searches?

Any input/suggestions would be welcome.

Until yesterday everything was fine. I was able to complete recaptcha. But when I tried searching something today, I couldn't do it because of the recaptcha. It was stuck on infinite loading. Every website I visited the problem was there. I tried fixing it from the tips I found in the forum here but nothing seems to work. I was frustrated. Then I tried Brave browser and it was working. Please help me fix this problem. Thank you.

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip around the video (either by clicking around in the loaded section of the progress bar or using +/- seconds buttons), the video begins buffering again before the video resumes. This makes it extremely difficult and frustrating to watch anything that requires me to pause, rewind, or fast forward. I've noticed this issue affect multiple video viewing sites, such as YouTube, Vimeo, and Netflix. My roommate also uses Firefox, but doesn't have this issue, so I know it's not a problem with my internet. I thought it might be a problem with my computer, but I tried to replicate the issue in Chrome and everything worked fine there. The issue has persisted almost a week. I have:

• Rebooted my computer several times
• Deleted my history/cache
• Disabled my extensions
• Turned off Java scripts in firefox (this disabled my ability to load sites like YouTube completely, so I turned it back on)
• Updated my computer
• Updated my graphics drivers
• Refreshed firefox
• Uninstalled and reinstalled firefox (and rebooted my computer)
• Uninstalled and reinstalled firefox AND deleted all the data it stored on my computer (and rebooted my computer)

I am currently using version 123.0.1 of Firefox. My OS is Windows 10 22H2.

Hi, I have been using firefox for many years and never showed me an UAC popup requiring permissions to update firefox as soon as i clicked the firefox icon in the taskbar. Today suddenly required it. I am administrator in windows 10, and have automatic updates enabled as always. I am using 125.0.3 (64-bit) version. This could be a bug or a virus? i am worried that could have given permission to a virus to install something else when i pressed the firefox icon.

I have changed Firefox's settings to both Delete cookies and site data when Firefox is closed and to Clear history when Firefox is closes. But after making these changes Firefox is still holding onto my browsing history.

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until now. The message "Failed to check for updates." is shown in the About screen. I have uninstalled and re-installed Firefox with the same results. Have also un-installed Firefox, un-installed Mozilla Maintenance, then removed Firefox data from App Data folder in user directory, then re-installed with the same results. Also, now when I access a local media server, I keep getting the message "Firefox is installing components needed" and that never goes away. Any ideas?

I'm not sure when it happened, but somewhere along the line, Firefox stopped showing on-hover tooltips on unfocused windows. Clicking into the Firefox window again can disrupt what I'm doing in another window, however. For example trying to hover on the Firefox window with my mouse cursor, and type the text of the tooltip into a different window, while leaving the tooltip visible. Wrecks that idea!

I guess I assumed it'd be a temporary issue, that'd get resolved in a later update, without having to say anything about it, and I was wrong about that.

Any idea what's up, and how to get the tooltips to work as I would like them to?

There used to be an extension called "IE Tab". It allowed you to right click on the link, and open the site in a tab, using Internet Explorer, for sites that didn't work properly in Firefox. I was wondering if anybody knows of any similar extension that would do the same for Edge? I can't open Twitter (X) using Firefox anymore, but I can open it using Edge. I don't like Edge (obviously), but I have no choice. Thanks in advance!!!

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does nothing at all. Still works fine in other browsers. What has Firefox broken again this time?

Hi and thanks for your help. I was playing around with my DMARC settings for my new site and was looking around at who was hosting my WordPress domain for http://ibizignite.com, and Google directed me to GoDaddy. That was wrong. However, in my fooling around, somehow GoDaddy and this associate Westechnologies keeps popping up when I open up my browser after booting up my computer, and I cannot get rid of it. I don't know where to find it, because there is no associated extension anywhere in my extension list.

Here is the address that came up: moz-extension://dfdaa01e-fa7e-4241-8590-a19edb2ec40f/data/blocked/index.html?url=https://www.godaddy.com/forsale/www.westechnologies.com?utm_source=TDFS_BINNS&utm_medium=parkedpages&utm_campaign=x_corp_tdfs-binns_base&traffic_type=TDFS_BINNS&traffic_id=binns&

I tried to use another add-on to block it, and it does, but the darn site keeps appearing every startup after a fresh boot, and neither Westechnologies not GoDaddy appear anywhere in my Zone Map or anywhere else in my registry. Can anyone help me get rid of it please?

BEFORE ANYONE ANSWERS THIS PLEASE STOP AND THINK. I have been using this browser since Netscape. I have been "managing" bookmarks for years and years but I have NEVER found a SOLUTION to managing bookmarks in a SIMPLE, USEFUL way. I have wasted hours and hours on this site looking for answers to the ongoing difficulty that EVERYONE has dealing with the BROWSER WARS imperative that bookmarks can be imported and therefore, perpetually duplicated in an infinite array of browser upgrades and OS installations over the YEARS AND YEARS. For those of us who have managed to ERR on the side of caution and always opt to live with the effects of this rather than risk LOSING the good data nested within, I implore Mozilla to THINK LONG AND HARD on developing a solution to this ONGOING PROBLEM WITH BROWSER BOOKMARKS MANAGEMENT OVERALL. Oh sure, there are hundreds of plugins that ultimately suck up the memory for partial solutions to the PROBLEM that is caused by each new installation of Firefox or other browser in which past bookmarks are imported and ultimately duplicated ad infinitum. I don't need to know all the things that are wrong with Microsoft and how developers or users create the problem, I need a SOLUTION.

Will Mozilla please be the FIRST BROWSER TO SOLVE THE DE-SHITIFICATION OF BOOKMARKS no matter how poorly mismanaged and duplicated they were in past iterations?

The more time I spend on this HELP site looking for answers, the clearer it becomes that this is a problem for DEVELOPERS to solve because none of the USERS can figure out the answers. So, BEFORE you tell me ANYTHING, SHOW ME THE MOZILLA FEATURE THAT SOLVES BOOKMARKS MANAGEMENT THOROUGHLY AND SIMPLY, because, so far, that clearly does not exist.

Hi I have a problem with the configuration of my Firefox. (I hope it is not something more serious like a malware or a security break)

Firefox version 124.0 (64bit) Os: Windows 10 Pro (64bit) 10.0.19045 Build 19045

Step to reproduce

1. 1. I go to: https://wwws.tesoro.es/index.aspx (website of the Spanish gov)
2. 2. I click on the link: Cl@ve in the center of the page (that should bring me to https://pasarela.clave.gob.es/Proxy2/ServiceProvider)
3. 3. I receive an error page "Did Not Connect: Potential Security Issue" "SEC_ERROR_UNKNOWN_ISSUER" (see the attached screenshot)

Things I tried

• I followed the same steps on Chrome on the same machine

The website works

• I followed the same steps on the same Firefox in Incognito mode on the same machine

The website DOESN'T work

• I followed the same steps on a completely new Firefox profile on the same machine

The website DOESN'T work

• I followed the same steps on Firefox on a different machine (same Firefox version, windows 11)

The website works

For years, I have used print to pdf in Firefox to generate pdf files of long web pages. It always worked. But lately, I noticed that huge numbers of blank pages are inserted in the pdf file, seemingly at random. I looked at the HTML source, and could not see anything that obviously triggers the blank pages. For example, a web page that ought to print to about 35 pages generates a file of more than 600 pages, with most of them blank.

I can use Microsoft Edge as an alternative, but pdf files from that browser strip out all the color, and are nevertheless super huge, about ten times larger than the ones from Firefox. E.g. the file mentioned above, about 35 pages, would be about 1.3 MB from firefox, and 12 MB from Edge. So getting the file from Firefox would be nice.

Is there a reason why print to pdf is behaving in this strange way, and anything I can do about it?

Recently upgraded to a new laptop, Thinkpad X1 Carbon 11th gen. Running a Wayland-based WM. OpenGL is working fine everywhere except Firefox. Works fine in Chrome, Blender, glxgears, Steam games. Firefox 121 gives the following error:

[GFX1-]: Failed to compile vertex shader: gpu_cache_update [ERROR webrender::device::gl] Failed to compile vertex shader: gpu_cache_update

Confirmed that MOZ_ENABLE_WAYLAND=1 is set.

❯ glxinfo -B name of display: :1 display: :1 screen: 0 direct rendering: Yes Extended renderer info (GLX_MESA_query_renderer):

   Vendor: Intel (0x8086)                                                                                                                                                                                                          
   Device: Mesa Intel(R) Graphics (RPL-U) (0xa7a1)                                                                                                                                                                                 
   Version: 23.1.9                                                                                                                                                                                                                 
   Accelerated: yes                                                                                                                                                                                                                
   Video memory: 31754MB                                                                                                                                                                                                           
   Unified memory: yes                                                                                                                                                                                                             
   Preferred profile: core (0x1)                                                                                                                                                                                                   
   Max core profile version: 4.6                                                                                                                                                                                                   
   Max compat profile version: 4.6                                                                                                                                                                                                 
   Max GLES1 profile version: 1.1                                                                                                                                                                                                  
   Max GLES[23] profile version: 3.2                                                                                                                                                                                               

OpenGL vendor string: Intel OpenGL renderer string: Mesa Intel(R) Graphics (RPL-U) OpenGL core profile version string: 4.6 (Core Profile) Mesa 23.1.9 OpenGL core profile shading language version string: 4.60 OpenGL core profile context flags: (none) OpenGL core profile profile mask: core profile

OpenGL version string: 4.6 (Compatibility Profile) Mesa 23.1.9 OpenGL shading language version string: 4.60 OpenGL context flags: (none) OpenGL profile mask: compatibility profile

OpenGL ES profile version string: OpenGL ES 3.2 Mesa 23.1.9 OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20

❯ inxi -G Graphics: Device-1: Intel Raptor Lake-P [Iris Xe Graphics] driver: i915 v: kernel

          Device-2: Bison Integrated RGB Camera type: USB driver: uvcvideo                                                                                                                                                         
          Display: wayland server: X.Org 23.2.4 driver: loaded: i915 note: n/a (using device driver)                                                                                                                               
          resolution: 1599x999~90Hz                                                                                                                                                                                                
          OpenGL: renderer: Mesa Intel Graphics (RPL-U) v: 4.6 Mesa 23.1.9 

❯ uname -a Linux nflx-erahhal-x1c 6.6.12 #1-NixOS SMP PREEMPT_DYNAMIC Mon Jan 15 17:57:06 UTC 2024 x86_64 GNU/Linux