amazon prime video no longer works at all on my Firefox browser

Until a week or two ago, Amazon Prime Video worked without a problem on my Firefox browser. Now I cannot get Prime Video to open any show, nor can I access previous episo… (閱讀更多)

Until a week or two ago, Amazon Prime Video worked without a problem on my Firefox browser. Now I cannot get Prime Video to open any show, nor can I access previous episodes of any show. I tried removing all my add-ons, including all my ad blockers and making Prime Video an exception to the enhanced Firefox browser feature. Nothing worked. Can someone at Firefox fix this problem or tell me why it happened? I CAN use prime video without difficulty on Safari and Chrome.

Solved 封存 2 3895

Large downloads are prone to failure

Good day, everyone, I've been using Firefox for several months since switching over when the migration to Manifest V3 in Chrome gained momentum. Initially, Firefox worked… (閱讀更多)

Good day, everyone,

I've been using Firefox for several months since switching over when the migration to Manifest V3 in Chrome gained momentum. Initially, Firefox worked flawlessly, but over the past couple of months I've encountered a recurring issue where downloads often fail -- sometimes right at the start and other times midway through -- especially with larger files.

I've encountered this issue across multiple machines, and changing the destination drive where the files are saved hasn't made any difference. Interestingly, the same files download without any issues in Chrome, so I've ended up relying on Chrome exclusively for downloads.

Has anyone else experienced this issue?

Thanks in advance!

Solved 封存 6 3865

Firefox won't display a page embedded in another site

So I understand this: https://support.mozilla.org/en-US/kb/xframe-neterror-page and the reason it exists, but I need to find a way to turn it off because it's literally b… (閱讀更多)

So I understand this: https://support.mozilla.org/en-US/kb/xframe-neterror-page and the reason it exists, but I need to find a way to turn it off because it's literally blocking me from accessing the Library of Congress webpage inside the same browser for my job. It's not a malicious site, but I can't figure out how to tell Firefox to stop blocking it as if it was a malicious site.

Help.

Solved 封存 10 3165

firefox tab groups

I have the most recent update and have been excited about tab groups, but it's still not working on mine. I thought the update would be available to all as of May 6, 2025… (閱讀更多)

I have the most recent update and have been excited about tab groups, but it's still not working on mine. I thought the update would be available to all as of May 6, 2025. Is this happening to anyone else?

Solved 封存 8 3029

Mozilla Firefox slow on Windows 11 24h2

Hello! After a clean install of Windows 11 24h2 Pro, Mozilla Firefox is unusable. It takes about 2 minutes to load a page which is abnormal. I remember I had the same iss… (閱讀更多)

Hello! After a clean install of Windows 11 24h2 Pro, Mozilla Firefox is unusable. It takes about 2 minutes to load a page which is abnormal. I remember I had the same issue when I first installed Windows 11 23H2 Pro and that was resolved somehow but it was 2 or 3 years ago and I've no idea what the solution was back then. I've tried some basic stuff including Test suggestion which of course didn't resolve anything as almost all of them are referring to cleaning cache, reinstall Firefox etc and it literally has nothing to do with my situation. Any solutions?

Solved 封存 2 2898

I accidentally denied Firefox access to devices on my local network

Hello all There was a pop-up on my Mac'S Firefox asking if I allow Firefox access to my local network devices. I clicked on 'No' And obviously now I can't access for exam… (閱讀更多)

Hello all

There was a pop-up on my Mac'S Firefox asking if I allow Firefox access to my local network devices. I clicked on 'No' And obviously now I can't access for example my router's webpage or any other webpage fromo any devices on my local network. How I can switch it back? Internet access is working fine.

Many thanks, Bogdan

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I get You don't have permission to access "http://login.xfinity.com/login" on this server.

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works… (閱讀更多)

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works fine on Chrome and Edge. I have disabled my add-ons. I have cleared cache, cookies, etc. I have rebooted. I have turned off firewall. I have checked my DNS. I have changed the DNS protection to OFF in Firefox. I have checked my proxy setting (I have no proxy). I have reinstalled Firefox. Etc. Etc. Nothing works. The fact that it works on Chrome and Edge, that it has worked everyday until today gets me confused. I also tried using my mobile phone as a hot spot to make sure it wasn't related to my Internet connection or IP address. Anyone have any ideas?

Solved 封存 23 2656

Most Google tools are unusable because the content appears completely black.

Hello, For a few days now I've been unable to use Google tools via Firefox (I can't tell if this is due to an update or not). As soon as a document (usually an editable o… (閱讀更多)

Hello,

For a few days now I've been unable to use Google tools via Firefox (I can't tell if this is due to an update or not).

As soon as a document (usually an editable or navigable area) is opened on the page, it appears completely black. Interactions work correctly at first glance (it's possible to click, write, interact with content that isn't displayed. The problem seems to be purely visual.

I've encountered the problem in all Google Sheet or Docs documents (including when I'm making a new one) and on Google Maps, regardless of location (in the case of Google maps, a notable point is that the map is displayed and then turns black after one or two seconds).

I don't have this problem on another browser, I have it in PM.

Do you have any ideas on how to find the cause and fix the problem?

Have a nice day!

Solved 封存 4 2634

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox but not using Chrome?

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox ''but not using Chrome?'' I have stopped all tracking and cookie blocking "Somethin… (閱讀更多)

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox ''but not using Chrome?'' I have stopped all tracking and cookie blocking

"Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over."

Solved 封存 9 2625

ESR for Win 7

I have Firefox 115.0.3 on my Win 7 32bit. Do I still have to download the ESR or is 115.0.3 still in the okay range of 115?

Solved 封存 10 2615

Firefox Translation - Turn off

Hi. How come there is no option to turn off "Firefox Translation"? I speak three languages and every time I visit foreign web site, Firefox suggest translation to me. It'… (閱讀更多)

Hi.

How come there is no option to turn off "Firefox Translation"? I speak three languages and every time I visit foreign web site, Firefox suggest translation to me. It's annoying.

Solved 封存 3 2557

Can't drag tabs or bookmarks anymore

At some point Firefox stopped allowing me to drag tabs or bookmarks around. This includes moving tabs around in their order, dragging a tab into a new window, dragging ta… (閱讀更多)

At some point Firefox stopped allowing me to drag tabs or bookmarks around. This includes moving tabs around in their order, dragging a tab into a new window, dragging tabs into bookmarks, moving bookmarks around in the browser. I can't drag them around in 'manage bookmarks' either. I can still open and create bookmarks; they are simply much more difficult to place where I want them.

I believe this happened with the last update but it's not a feature I use all that often so it could be older.

I have opened Firefox in safe mode and had the same issue. I have turned off the computer several times since this began.

Any help would be appreciated.

Solved 封存 2 2516

How to enable the free Firefox VPN?

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've check… (閱讀更多)

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've checked in the "Customize Toolbar" section, and I still couldn't find anything. I don't understand, the article made it sound like I should have access, but I've also read that it's not out for everyone yet?

Solved 10 2 2415

Your browser is not currently supported - twitch.tv

I updated firefox through apt, and since then, have not been able to log into twitch I am on ubuntu 24 apt list --installed | grep firefox firefox/mozilla,now 144.0.2~bui… (閱讀更多)

I updated firefox through apt, and since then, have not been able to log into twitch I am on ubuntu 24

apt list --installed | grep firefox firefox/mozilla,now 144.0.2~build1 amd64 [installed]

Attempting to log in returns the generic "Your browser is not currently supported"

Solved 封存 8 2409

How to disable the tab preview in Firefox?

This feature has suddenly appeared and I absolutely detest it! I don't need it, don't like it, don't want it! I have searched everywhere on how to disable it. PLEASE tel… (閱讀更多)

This feature has suddenly appeared and I absolutely detest it! I don't need it, don't like it, don't want it! I have searched everywhere on how to disable it. PLEASE tell me there is an option to do that.

Solved 封存 14 2359

Want to remove or disable AI summarizer

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this re… (閱讀更多)

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this removes an AI chatbot, even better.

Solved 封存 14 2350

https://g.co/verifyaccount

Mozilla logoOpens in new window Mozilla Accounts Terms of Service Last Updated November 1, 2023 {: datetime="2023-11-01" } Summary This top section summarizes the terms b… (閱讀更多)

Mozilla logoOpens in new window Mozilla Accounts Terms of Service

Last Updated November 1, 2023 {: datetime="2023-11-01" } Summary

This top section summarizes the terms below. This summary is provided to help your understanding of the terms, but be sure to read the entire document, because when you agree to it, you are indicating you accept all of the terms, not just this summary.

   Mozilla accounts (the "Services") include your account and the suite of services provided to you by Mozilla using that account.
   The Services are provided "as is" and there are no warranties of any kind. There are significant limits on Mozilla's liability for any damages arising from your use of the Services.

Terms of Service

   Introduction
   These Terms of Service ("Terms") govern your use of Mozilla accounts, a suite of online services provided by Mozilla (the "Services").
   Mozilla Accounts
   In order to use some of the Services, you'll need to create a Mozilla account. During registration, you will be asked to set a password. You are responsible for keeping your password confidential and for the activity that happens through your Mozilla account. Mozilla is not responsible for any losses arising out of unauthorized use of your Mozilla account.
   Services
   (a) Mozilla VPN is a Virtual Private Network in partnership with MullvadOpens in new window. A Mozilla account is required.
   (b) Firefox Relay allows you to keep your primary email address safe and private from online services by making unique, alias email addresses that allow you to send and receive emails without revealing your primary email address. A Mozilla account is required.
   (c) Firefox Monitor is an informational service to promote online security by informing you of public data breaches. You can scan email addresses on our website to see most publicly known breaches. If you subscribe with a Mozilla account, you will receive:
       Full Report: This includes a complete list of publicly known hacks, including breaches of sensitive websites, such as those for children or adult and dating sites (these sites are excluded from website scans in order to protect the privacy of those individuals).
       Breach Alerts: This notifies you if your email address appears in a new data breach.
       Safety Tips: This sends you occasional online safety tips from Mozilla.
   It is your responsibility to protect your online accounts using strong and different passwords, security questions, two-factor authentication, password managers, and other safety measures. Although Firefox Monitor and Have I Been Pwned?Opens in new window strive to have current data, there is no guarantee that either will have complete or timely records of all public data breaches.
   (d) Firefox Notes lets you take notes in Firefox. A Mozilla account is required to view, edit, and delete your Notes across devices.
   (e) Firefox sync lets you access information stored in Firefox across devices, including your tabs, awesome bar, passwords, bookmarks, and browser preferences. You can enable and disable Firefox sync through the Settings section of Firefox. A Mozilla account is required.
   (f) Pocket helps you discover great content that’s personalized to your interests and save this content so you can return to it later – on any device, at any time.
   Privacy Policy
   We use the information we receive through the Services as described in our Mozilla Privacy PolicyOpens in new window. Our Privacy Notices describe in more detail the data we receive from each service:
       Firefox MonitorOpens in new window
       Firefox NotesOpens in new window
       Firefox syncOpens in new window
       Firefox RelayOpens in new window
       Mozilla VPNOpens in new window
       PocketOpens in new window
       MDN PlusOpens in new window
   Communications
   We send periodic messages to help you get the most from your Mozilla account. You may receive these in-product or to the address you signed-up with; they cover onboarding, different Mozilla account services, and related offers and surveys. You may also choose to receive other types of email messages.
   You can change your email subscriptions with Mozilla from our emails (click the link at the bottom) or from the browser (visit Firefox / Preferences / Sync / Manage account / Email Preferences).
   We may also send you important account information such as updates to legal or privacy terms, or security messages like password resets, email verification, and linked devices. These are necessary to our services and cannot be unsubscribed from. You can contact Mozilla at Mozilla Corporation Attn: Mozilla – Legal Notices 149 New Montgomery St, 4th Floor, San Francisco, CA 94105 or legal-notices@mozilla.com
   Your Content in Our Services
   You may upload content to Mozilla as part of the features of the Services. By uploading content, you hereby grant us a nonexclusive, royalty-free, worldwide license to use your content to provide the Services. You hereby represent and warrant that your content will not infringe the rights of any third party and will comply with any content guidelines presented by Mozilla. See here to report claims of copyright or trademark infringementOpens in new window.
   Mozilla's Proprietary Rights
   Mozilla does not grant you any intellectual property rights in the Services that are not specifically stated in these Terms. For example, these Terms do not provide the right to use any of Mozilla's copyrights, trade names, trademarks, service marks, logos, domain names, or other distinctive brand features.
   Term; Termination
   These Terms will continue to apply until ended by either you or Mozilla. You can choose to end them at any time for any reason by deleting your Mozilla account, discontinuing your use of the Services, and if applicable, unsubscribing from our emails.
   We may suspend or terminate your access to the Services at any time for any reason, including, but not limited to, if we reasonably believe: (i) you have violated these Terms, (ii) you create risk or possible legal exposure for us; or (iii) our provision of the Services to you is no longer commercially viable. We will make reasonable efforts to notify you by the email address associated with your Mozilla account or the next time you attempt to access the Services.
   In all such cases, these Terms shall terminate, including, without limitation, your license to use the Services, except that the following sections shall continue to apply: Indemnification, Disclaimer; Limitation of Liability, Miscellaneous.
   Indemnification
   You agree to defend, indemnify and hold harmless Mozilla, its contractors, contributors, licensors, and partners, and their respective directors, officers, employees and agents ("Indemnified Parties") from and against any and all third party claims and expenses, including attorneys' fees, arising out of or related to your use of the Services (including, but not limited to, from any content uploaded by you).
   Disclaimer; Limitation of Liability
   THE SERVICES ARE PROVIDED "AS IS" WITH ALL FAULTS. TO THE EXTENT PERMITTED BY LAW, MOZILLA AND THE INDEMNIFIED PARTIES HEREBY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES THAT THE SERVICES ARE FREE OF DEFECTS, MERCHANTABLE, FIT FOR A PARTICULAR PURPOSE, AND NON-INFRINGING. YOU BEAR THE ENTIRE RISK AS TO SELECTING THE SERVICES FOR YOUR PURPOSES AND AS TO THE QUALITY AND PERFORMANCE OF THE SERVICES, INCLUDING WITHOUT LIMITATION THE RISK THAT YOUR CONTENT IS DELETED OR CORRUPTED OR THAT SOMEONE ELSE ACCESSES YOUR ONLINE ACCOUNTS. THIS LIMITATION WILL APPLY NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.
   EXCEPT AS REQUIRED BY LAW, MOZILLA AND THE INDEMNIFIED PARTIES WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN ANY WAY RELATING TO THESE TERMS OR THE USE OF OR INABILITY TO USE THE SERVICES, INCLUDING WITHOUT LIMITATION DIRECT AND INDIRECT DAMAGES FOR LOSS OF GOODWILL, WORK STOPPAGE, LOST PROFITS, LOSS OF DATA, AND COMPUTER FAILURE OR MALFUNCTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH SUCH CLAIM IS BASED. THE COLLECTIVE LIABILITY OF MOZILLA AND THE INDEMNIFIED PARTIES UNDER THIS AGREEMENT WILL NOT EXCEED $500 (FIVE HUNDRED DOLLARS). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, SO THIS EXCLUSION AND LIMITATION MAY NOT APPLY TO YOU.
   Modifications to these Terms
   Mozilla may update these Terms from time to time to address a new Service, feature of the Services, or to clarify a provision. The updated Terms will be posted online. If the changes are substantive, we will announce the update through Mozilla's usual channels for such announcements such as blog posts and forums. Your continued use of the Services after the effective date of such changes constitutes your acceptance of such changes. To make your review more convenient, we will post an effective date at the top of this page.
   Miscellaneous
   These Terms are governed by the laws of the state of California, U.S.A., excluding its conflict of law provisions. If any portion of these Terms is held to be invalid or unenforceable, the remaining portions will remain in full force and effect. In the event of a conflict between a translated version of these terms and the English language version, the English language version shall control.
Locked 封存 1 2328

Firefox reset itself after update, profile data gone

Hi I've just booted my machine and opened Firefox, only to be presented with a completely fresh install. All my settings, bookmarks and history gone. It was fine yesterd… (閱讀更多)

Hi

I've just booted my machine and opened Firefox, only to be presented with a completely fresh install.

All my settings, bookmarks and history gone. It was fine yesterday when I closed it and powered down.

I'm running Kubuntu, I've checked the .mozilla folder and nothing...it's like my profile has just been overwritten.

Not happy at all, I'm starting to dislike Firefox.

Can anyone offer any help or advice please?

Thanks in advance.

Solved 封存 7 2269