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Serious problem with confirming my backup authentication code

Hi everyone, I looked on multiple forums but can't find an answer. I am trying to setup 2 way authentication for the Mozilla extensions account. But i can't get past … (閱讀更多)

Hi everyone,

I looked on multiple forums but can't find an answer.

I am trying to setup 2 way authentication for the Mozilla extensions account. But i can't get past the "Confirm backup authentication code" part.

I get the error:

"There was a problem confirming your backup authentication code"

Here is the codes that i got (can be public because it's expired and i left 2 of them out):

w1bycwwp6w eym2bx8yaj wh5h7c77qv s3snv0ez0x 9aveb72jw1 x8d3rzedah

So i copy just one of them, and i get the error.

  • No im not copying all of them, just one
  • No i don't have spaces in there
  • No there is no capitals or anything in there or caps (im copy pasting).

It's very odd and i can't upload my application.

Please advice. Anyone have some idea?

Thank you in advance!

SuMo Bot 於 3 天前 詢問

SuMo Bot 最近回覆於 3 天前

  • 已解決

Black Box around Google Search Results

I think this might be more of a Google issue, but it happens when using Firefox so I'll post it here. As of Jun 25, 2025, I have noticed dark black boxes appearing around… (閱讀更多)

I think this might be more of a Google issue, but it happens when using Firefox so I'll post it here. As of Jun 25, 2025, I have noticed dark black boxes appearing around my Google search results. I normally use a dark theme in Google, but the color is a muted grey/black. Today, however, dark black boxes have begun appearing around my search result. I really dislike the appearance as it is quite jarring. Interestingly enough, this issue only happens when signed into a Google account. Some Reddit users have reported having the same issue even in other browsers when using Google search. It seems to be something that Google has done on thier end but I was wondering if there was a potential workaround in the meantime.

Bradley Hughes 於 4 天前 詢問

jscher2000 - Support Volunteer 於 4 天前 解答

  • 已解決

I can't log into my dr. Their support says to not use Firefox.

I can't log into my doctor. Their web support says to not use Firefox. https://www.samaritanhealthcare.com/mychart/ I've been with Firefox for years. I don't want to ch… (閱讀更多)

I can't log into my doctor. Their web support says to not use Firefox.

https://www.samaritanhealthcare.com/mychart/

I've been with Firefox for years. I don't want to change browsers.

Can you fix the communication problem between Firefox and MyChart?

Thanks for everything,

Jude

judeeylander 於 4 天前 詢問

Denys 於 3 天前 解答

  • 已解決

NYT site won't let me open any articles, and yes, I'm logged in. Works fine on other browsers but I'm a Firefox guy

When I click on NY Times link, I get this message: You have been blocked from The New York Times because we suspect that you're a robot. I'm just an old guy with a low to… (閱讀更多)

When I click on NY Times link, I get this message: You have been blocked from The New York Times because we suspect that you're a robot. I'm just an old guy with a low tolerance level for tech glitches. Any help greatly appreciated!

I called NYT Support, which tells me it must be a Firefox issue since I can open in Chrome, Safari. I thought it might because I have the Enhanced Tracking Protection box checked, but unchecking does nothing.

Out of ideas.

wa 於 5 天前 詢問

wa 於 3 天前 解答

  • 已解決

Firefox in UK: Met Office weather forecast not loading

Hi Mozilla support Having used MetOffice daily forecasts for many years, 3 days ago it stopped working on my desktop. I still have Windows 7 but always the latest versio… (閱讀更多)

Hi Mozilla support Having used MetOffice daily forecasts for many years, 3 days ago it stopped working on my desktop. I still have Windows 7 but always the latest version of Firefox, and everything else works fine in Firefox (including other weather forecast websites thankfully). A page of Met Office headings appears instead of the forecast.

I emailed them yesterday and this is the reply: 'To see the public website in the previously recognised format, you would need to upgrade the browser version you are using or the Operating System of your device. This issue is affecting users on unsupported mobile devices (phones/tablets) as well as those on PCs and Laptops with unsupported software on them. As per our Met Office Website Policy page - which details the level of support we offer and to which browsers – we currently only support the latest two versions of Chrome and Safari; the latest version of Edge and Samsung Internet; finally the latest version of Firefox only being partially supported. This policy has been developed to comply with the World Wise Web Consortium (W3C) AA Accessibility Standards. It also details the Decision Tree of which versions would continue to be supported or no longer supported We appreciate this may be frustrating, but without updating or replacing this unsupported software/hardware you will be unable to view the public weather website in the correct format.'

Since it says 'the latest version of Firefox only being partially supported' I guess there is nothing else I can do to access their forecast (apart from getting new PC and using Windows 11, which I will be doing later this year). Kind regards, Katy

magenta5 於 4 天前 詢問

Denys 於 3 天前 解答

  • 已解決

Schriftfarbe für Ordner und Website-Einträge in der Sidebar ändern

Hallo, ich arbeite gerne mit geöffneter Sidebar und bisher (bis Firefox-Version: 139.0 waren sowohl die Ordner der Sidebar, wie auch die in Ordnern abgelegten Webseitene… (閱讀更多)

Hallo, ich arbeite gerne mit geöffneter Sidebar und bisher (bis Firefox-Version: 139.0 waren sowohl die Ordner der Sidebar, wie auch die in Ordnern abgelegten Webseiteneinträge immer in weißer Farbe (vor dunklem Hintergrund). Jetzt nach dem Update von Firefox auf Vers.: 140.0 ist der Hintergrund der Sidebar 'dunkelgrau' und die Schrift der Ordner und Webseiteneinträge sind in schwarzer Farbe, sodaß man diese nicht mehr richtig sehen kann; lediglich die Icon's der Webseiteneinträge sind in der entsprechenden Farbe/Logo der Webseite korrekt zu sehen. Liegt das jetzt am Update von Firefox 139.0 auf 140.0 ?? Die Sidebar war bis gestern noch korrekt und lesbar dargestellt !!

Jochen Cezanne 於 5 天前 詢問

Denys 於 3 天前 解答

  • 已解決

how to drag addon from Toolbar INTO the puzzle piece?

How do I move an addon from the TOOLBAR into the PUZZLE PIECE list? I can get them OUT onto the Toolbar. Also, the Customize Toolbar / overflow menu won't accept anythin… (閱讀更多)

How do I move an addon from the TOOLBAR into the PUZZLE PIECE list? I can get them OUT onto the Toolbar.

Also, the Customize Toolbar / overflow menu won't accept anything, the addon just pops back out when dragged from the Toolbar.

FireFoxSucks 於 4 天前 詢問

FireFoxSucks 於 3 天前 解答

  • 已解決

Text in my Bookmarks bar turned black

All of a sudden, the text in my Bookmarks bar has turned black making it unreadable on the black background. Any idea why this happened and how I may revert the text back… (閱讀更多)

All of a sudden, the text in my Bookmarks bar has turned black making it unreadable on the black background. Any idea why this happened and how I may revert the text back to white? Thank you for your help.

Bob 於 5 天前 詢問

Bob 於 3 天前 解答

  • 已解決

Bookmark Sidebar

I installed the new 140 update, and now when I open the bookmark sidebar, the "Search bookmarks" field is highlighted, and the entire list of bookmarks is darkened to the… (閱讀更多)

I installed the new 140 update, and now when I open the bookmark sidebar, the "Search bookmarks" field is highlighted, and the entire list of bookmarks is darkened to the point that it's pretty much unreadable. This was never the case before. I NEVER use the 'search bookmarks' function. My bookmarks are organized into folders and sorted alphabetically. How can I undo this setting so the sidebar looks like it used to?

Thanks!

jbwenu 於 5 天前 詢問

Denys 於 4 天前 解答

  • 已解決

Firefox 140 - Now have issues with background colors in Sideview bookmarks

Hello all: Just downloaded version 140 and ran into an immediate "visual/appearance" problem with regard to the background color(s) of the sidebar bookmarks view. Many … (閱讀更多)

Hello all:

Just downloaded version 140 and ran into an immediate "visual/appearance" problem with regard to the background color(s) of the sidebar bookmarks view. Many themes now have totally dark sidebar colors and not readable (see screenshot image upload with this posting). I always have my bookmarks (almost 1200 of them) displayed in my sidebar, and this is the first time an issue like this has arisen with a Firefox update.

To remedy this scenario, I must use very light colored themes that have a white background when you bring up the sidebar bookmarks. If not, everything is totally dark and unreadable.

Any ideas or help on this one?

benherrmann1 於 6 天前 詢問

benherrmann1 於 4 天前 解答

  • 已解決

Font color problem in dark mode since update 140.0

Hello, Since update 140.0, the side panel is dark (no problem), but the text is black instead of white!!! Which makes reading black on dark is very complicated... Could … (閱讀更多)

Hello,

Since update 140.0, the side panel is dark (no problem), but the text is black instead of white!!! Which makes reading black on dark is very complicated... Could you fix this problem with a new update? Thank you so much in advance.

Fred LEDEFRE 於 4 天前 詢問

Denys 於 4 天前 解答

  • 已解決

Anything relating to Firefox refuses to open for more than a split second.

Today, I signed on to use my laptop, as usual, nothing different about how I sat down or anything, and I try to open Firefox and it flashes something on the screen, but I… (閱讀更多)

Today, I signed on to use my laptop, as usual, nothing different about how I sat down or anything, and I try to open Firefox and it flashes something on the screen, but I don't catch it as it immediately closes as well. It looked like a popup with a button, if that helps. I then try to open it again, realizing that I've got that bug, the one that causes browsers to open for a split-second and then close immediately, so I try to fix it how I fixed Opera GX before I stopped using that. Restarting? Nothing. Looking online for answers? Found some! I try starting it in Troubleshoot Mode, I can see down in my taskbar that Firefox is trying to open in Troubleshoot Mode but isn't. Okay, let's try something else, the Profile Manager. I use the Windows+R key to open the Run window and type in firefox.exe -p which according to a couple of websites, -This one included- should have opened the profile manager in a popup, but all I get is a flash of a window and nothing else. Then, I finally try uninstalling and reinstalling the app, upon reinstallation it asks if I want to keep my settings and whatnot, I say yes, problem persists. I uninstall and reinstall again, only this time declining the ability to keep my settings, the problem persists.

I'm extremely confused as to why nothing is working, and I don't want to have to reinstall Windows itself like I saw a comment on Reddit recommend, so if anybody has a slight idea of a solution, I'd be grateful, thank you in advance.

Edit: Just tried downloading and running Chrome, it worked for a second until it randomly closed, I know this isn't the support site for that browser, but I thought I'd mention that the "Not opening, just falshing for a millisecond" isn't just a Firefox thing for me.

Bri 於 4 天前 詢問

Bri 於 3 天前 解答

  • 已解決

Bookmark Font Color Changed on V140.0

FF ver 140. just loaded and now all my sidebar bookmark fonts are black on black. How do I change the sidebar bookmark font back to white? When I disabled all Themes the … (閱讀更多)

FF ver 140. just loaded and now all my sidebar bookmark fonts are black on black. How do I change the sidebar bookmark font back to white? When I disabled all Themes the white color came back, but enabling any theme and they the font turns black again.

ramohr7 於 4 天前 詢問

ramohr7 於 3 天前 解答

  • 已解決

firefox update

Firefox mozilla recently updated, now the bookmark side bar has made the fonts dark on a dark background, now unreadable. How do I change the fonts back to white on a da… (閱讀更多)

Firefox mozilla recently updated, now the bookmark side bar has made the fonts dark on a dark background, now unreadable. How do I change the fonts back to white on a dark background?

tomrascalguy 於 6 天前 詢問

Paul 於 5 天前 解答

  • 已解決

Dark bookmarks after last update

I just updated Firefox and the bookmarks on the left become all black. Black font on black background. Unreadable. Before that, the font was white. How do I change that&… (閱讀更多)

I just updated Firefox and the bookmarks on the left become all black. Black font on black background. Unreadable. Before that, the font was white.

How do I change that ?


Thanks !

namknat 於 5 天前 詢問

Paul 於 5 天前 解答