Firefox 社群討論區

is there any way to contact someone from actual support about reporting/taking down an obvious spam bot account? i have an old post in the connect forum that i can no longer access (my email has changed and it didn't connect to my account for some reason). this bot account is responding to the post with spam messages: user byt434t. looking at their other responses shows nothing but similar spam messages.

i have already reported the messages to moderators but that might be myself (who can no longer control that specific account regardless).

much appreciation for anyone who can rectify this issue.

attached is one of the messages responding to my own (old) user profile that i cannot access.

updates are happening at random times even when I am on line in the middle of important things. i want to schedule updates for 12 am midnight for any updates that may arise. please email me a detailed message on how to accomplish this as i am not a computer whiz kid. thank you for your time and expertise

When I restarted firefox on my mac, it opened up a new window with no profile/bookmarks as if I was starting firefox for the first time. It doesn't have my old profiles. I suspect there's a "hidden" version of firefox someplace that does have my profiles, but I'm not opening the right version -- which is why it is opening as if I'm starting anew. My dock often shows two firefox icons, but there are not two firefox applications in my applications folder. The only one available on the dock right now is the one that opens a blank profile. And if I open firefox from the applications folder, it also opens a blank profile.

when i click the VPN icon it shows the get started page and when i click on it and log in it doesn't give me the option to turn it on, its the same get started page. it does that every time i press get started.

Bought a new Macbook Pro with 26.6.2 and need to transfer all bookmarks from old Macbook Pro 10.14.6, I tried exporting the profile from the old Macbook but it did not work.

Firefox version 154 requires a second login after logging into Binance.US and a link to another page on the Binance.US website is clicked.

For example, upon logging in to Binance.US then clicking on the “Wallet” link in the dashboard, the Login credentials window pops up again requesting me to log in a second time. However, after entering the login username and password that second time and clicking the OK button, the webpage blinks and clears the username and password fields and refused to let me in. No matter how many ties I re-enter the login credentials, I cannot get to the Wallet page. Clicking the REFRESH arrow usually takes me back to my dashboard where I m still logged in to my account.

Other browsers do not give me this trouble.

Here is what I have done in attempt to troubleshoot this problem: 1) Turned off uBlock Origin 2) I turned off all popup blockers 3) I reset all cookies and cleared all other history, forms, etc. 4) Operated Firefox in Troubleshooting Mode 5) Refreshed Firefox 6) Uninstalled then reinstalled ver 154 and created a new profile from scratch.

None of the above steps changed anything in the Binance.US website behavior.

As a last result, I uninstalled ver 154, installed ver 153 and created a new profile for that version. The Binance.US website worked perfectly with the new profile. I next downloaded and installed my saved Firefox profile from the Mozilla backup service and everything continued to work as it should.

My next step was to take the working profile I had in ver 153 and perform an update to ver 154 from the Mozilla website. As soon as I completed that update, the Binance.US problem reappeared.

My conclusion at this time: I have returned to the previous version and will not be making any updates.

Binance.US is the only website where I have experienced this problem so far.

Any help would be appreciated.

when try to sign in to Mozilla VPN it takes me to spin wheel or sales and I'm wondering if my subscription lapsed or card needs updated? how do i find out. [redacted email from public]

I am having issues using the search functions on car rental websites for National, Enterprise and Alamo car rentals. I enter in all the needed info for location and dates, but when I search, I get an error message that says try again later. See attached screenshot. I am using Firefox 150 and Windows 11. Other car rental sites work fine and I've never encountered this issue before.

I believe that Firefox had a recent update which was auto implemented after-which my entire collection of saved passwords disappeared off of my Desktop computer. Over the next couple or more weeks I reconstructed many of the passwords and was heading back to normal. Today, for unknown reason my entire collection of saved passwords have again been erased and I do not know how and assume they are not recoverable so am back to square one. On my home computer I have it set to not allow auto updates and have a Firefox update waiting and hesitate to allow it, expecting the same result there to my saved passwords. Nothing significant has been done to or with my computer in this same time period so am at a loss as to why this happened not just once but now twice with cause unknown (I am unaware of any second Firefox update in the interim which could have caused this but cannot rule this out).

When searching for any type of URL or page on Firefox, unexpected things have been occurring. The most common action is that the Recent Browsing page opens up instead of the page I was seeking. I can get to that page by clicking the tab, but it obviously should not be happening. Sometimes, I only see a completely blank page in white or gray. Again, I can get to the page by clicking the tab. A momentary blink occurs regularly when going to a new page.

I have cleaned up any unused or unimportant extensions and add-ons, since that was suggested as one cause. So far I have not taken a suggestion to clear all cookies and cache because of all the beneficial browsing that deletes. I have also not totally deleted the Firefox app because I am not sure a reinstall of all of my bookmarks, the homescreen with my 32 preset URLs, etc. will come back.

So I am looking for advice on what steps I should take to resolve this, in order of first taking the least destructive and problematic actions. Thanks, Joe

I've been using the built-in firefox vpn and it has worked just fine, amazing actually, the best free vpn i've ever used. I've used it mostly to access Japanese contect, so Japan server, and now it's not working. it still show my ip, but if I change location to any other country it shows that country, so the issue is with the Japanese server.

I am attempting to do a refresh (reinstall) of Firefox on W11. The download starts, but the the msg: "It looks like Firefox couldn't be installed. Choose OK to start over."