Firefox 技術支援討論區

During my absence my house maid created a Google account for herself on my Firefox browser, which is confusing my browsing as it is also a default account. I wish to remove my maid's account but cannot find how. Please help. I am using Windows 10.

Why is this so difficult? I keep getting the attachment. How do I stop it? I NEVER WANT FIREFOX TO TELL ME THERE IS AN UPDATE. I will check and update when I'm ready. How do I stop this?

My extension is greyed out in the Extensions drop down. I have redeployed it in the Mozilla Developer Hub but to no effect. It has been down for a couple of days. What could be the reason behind it and how can I fix it?

I need to be able to access banks, specifically USB Direct. I can access my credit union but when I try to get my statement, I get a message that I have been logged out due to inactivity.

I am running Firefox 119.0 on Linux and am unable to stream video on many sites. I have tested a few sites, and the only site that actually works for streaming video is YouTube. The others either say 'Source Error' or just load forever.

Things I have tried:

• Accepting cookies (via site exception)

• Turned off Enhanced Tracking Protection for the site that won't stream video

• Turned off pop-up blocker

• Enabled auto-play of video and audio on the site

• Checked for updates of Firefox (but there are none available)

• Launched Firefox in Troubleshooting mode with all extensions and customizations disabled, but this makes no difference

At this point, after doing some online research and trying everything I can think of, I'm really out of ideas.

I would appreciate any suggestions or information anybody has.

Thank you

A tab for the Etsy website automatically appears every time FF starts up. How to stop this?

Just began after using the site a couple of times, but I did not indicate or click a setting on the Etsy site to ask for this.

All solution suggestions seem to be for pop-up ads, and don't work to block a website. Is there a way to block this?

I moved to Firefox because I have autism and someone told me it would help block the popups and moving content that makes using the web exhausting and difficult. And it does!

The trouble is, it replaces them with something worse – a grey screen that rolls continuously from left to right. It's impossible to focus on text with such intrusive visual distraction, so I have to shut the page down. It seems to occur on so many websites that at the moment it's not worth trying to use the browser.

Half the problem is that I don't know the right term to describe it, which makes troubleshooting a bit complicated. Hopefully someone will recognise it from the description, though – if so, is there any way of stop it moving, please?

Thank you!

New computer (Windows 11) shows 'Old Firefox Data'. Opened hidden files. Using File Explorer found Profile Folder & renamed it 'old'. Copied and pasted 'Old Firefox Data' as new profile. Firefox would not open. Had to remove etc and Firefox worked again. Thought this maybe the easiest way to get my Bookmarks back.

PS Presume Profile Folder does not contain Thunderbird Addresses?

In the past when I reinstalled Windows and then Firefox, I would sign into my account and all my bookmarks/addons etc. would automatically get reinstalled. Today I had to reinstall Windows and when I logged into my firefox account, nothing happened. Does Mozilla no longer keep these settings for us? I don't have any other devices to sync off of and never have, so where did all those settings come from when I did previous reinstalls?

I have search separated from the url bar, and I have Firefox Suggest configured to only use history for tab completion. I've noticed a couple problems.

• Search is being prioritized over options in my history. I have the separate search box, if I wanted to search I would use it. If I type a single character I want the most common result from my history to be the result of hitting tab.
• I've noticed recently that I'm getting sponsored results even though I have them disabled. It's somewhat inconsistent, and I've only noticed it in one of my profiles. Specifically I am used to "w <tab>" taking me to weather.gov but I'm getting sponsored results for AccuWeather. I clicked the "feedback -> not interested" button but this is concerning that Firefox is ignoring preferences and there's a pattern of sending data to Google and AccuWeather despite me configuring the browser not to.

I restarted my computer and when I booted Firefox up it looked completely different. I'm assuming they updated, but updates never impacted my settings before and in this case none of my sessions or history is left.

I logged in to my Mozilla account and that recovered my extensions, though not my toolbar settings.

The real issue is that all of my tabs and windows are gone. In History, "Recently closed windows" is greyed out and Recently closed tabs shows nothing but what's been opened since I restarted.

Is there any way to recover my history?

Edit:

Resolved: Somehow a blank profile had been set as the default.

All of a sudden the Firefox password I've been using for a long time stopped working. I went through the reset process, set a new password, and it still doesn't work! What I am doing wrong? Keeps asking me to re-enter the password, and when I do, it says it's not correct. Is this a widespread known issue?

I am using Firefox version 119.0.1 (64-bit) on Ubuntu 22.04. Using this version of Firefox, as well as previous versions for the last few months, I am having a persistent error when using Google Advanced Search. I enter search criteria into the field “Find pages with … all these words” and successfully progress through a chain of web pages. Previously I was able to backtrack to the previously mentioned field and find my search criteria, then edit the text, and carry out a modified search. For many months this field has been blank when returning to it. So it is now necessary to re-enter all text for a new search. This is very frustrating. I have experienced this problem on the three computers that I regularly use.

I have found that when I use the Google Chrome browser the problem goes away and searches progress normally. I would much prefer to use Firefox as my browser as I find its bookmark system superior. The truth is that if this problem with Firefox can’t be fixed soon I will be forced to migrate to Chrome. Can you please help me resolve this Firefox problem?

My computer was compromised And as a result I had to repair and re install my Microsoft operating system windows 10 pro. That procedure wiped out my Firefox browser and now I have no record. Is there a backup that the browser keeps on a cloud.

I use a VPN connection to access my workplace. This means that all my DNS queries MUST go through the company's VPN tunnel.

Firefox is deliberately blocking my work. The DNS over HTTPS "feature" does not work over this VPN connection.

In Firefox, there was previously the following setting: Preferences > General > Network Settings > Enable DNS over HTTPS

I REALLY NEED to have this setting restored right now.

I have a personal ' writing email' template in Yahoo mail which I use for a specific community. It contains relevant information which saves me from having to type it in everytime I email the community. However, of late when using 'Compose' the template appears but when I try typing below the salutation I cannot use the 'Enter' button to move the cursor down the page to create the body text. Consequently my emails are just one line of type with no paragraphing.

Why is this?

Hello. I have 2 Other Bookmarks Folders. One near the top under the Bookmarks Toolbar & one at the bottom. They seem to have the same folders & bookmarks. I'd like to delete one, but I'm apprehensive about that because I think I would end up deleting both of them.

Any suggestions. Why do I have two? Thanks In Advance, Carol