搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Primary password not working

  • 1 回覆
  • 3 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

All of a sudden the Firefox password I've been using for a long time stopped working. I went through the reset process, set a new password, and it still doesn't work! What I am doing wrong? Keeps asking me to re-enter the password, and when I do, it says it's not correct. Is this a widespread known issue?

All of a sudden the Firefox password I've been using for a long time stopped working. I went through the reset process, set a new password, and it still doesn't work! What I am doing wrong? Keeps asking me to re-enter the password, and when I do, it says it's not correct. Is this a widespread known issue?

所有回覆 (1)

more options

Do not confuse the Primary Password that is used to encrypt logins stored in logins.json in the Firefox profile folder and the password for the Mozilla Account used for Sync.

The Primary Password is used only to unlock the logins stored in the Password Manager and is used locally (not part of Sync) and is profile specific.

If you cancel the PP prompt, Firefox won't be able to connect to the Sync account, but otherwise Firefox will work normally.

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題