Installation Extension in Firefox Windows 11

I cannot locate Adobe Acrobat extension to install in Firefox, v143, operating within Windows 11. I had previously been able to install this extension in Firefox operati… (閱讀更多)

I cannot locate Adobe Acrobat extension to install in Firefox, v143, operating within Windows 11. I had previously been able to install this extension in Firefox operating within Windows 10.

Neal Zislin 於 3 天前 詢問

Paul 最近回覆於 1 天前

Firefox trying to install helper tool and doesn't open at all

Here is what the message says: "Firefox is trying to install a new helper tool. Enter your password to allow this" I tried to install but Firefox won't open. Firefox icon… (閱讀更多)

Here is what the message says: "Firefox is trying to install a new helper tool. Enter your password to allow this" I tried to install but Firefox won't open. Firefox icon just bounces around, I have to force quit to stop it. I DO NOT WANT THIS TOOL BUT I WANT TO USE FIREFOX. By the way this is sent from my other user, as the problem is on my admin. user and I can't open Firefox to do anything!

yk933zen 於 1 天前 詢問

Paul 最近回覆於 1 天前

  • 已解決

I've been getting little boxes on the right side of my screen that say they are from Mozilla Firefox that say "Trojan Detected, Fix it now, ATTENTION1 Click here to secure your data! and "McAfee license has expired! (which I don't have.

Tell me how to get rid of this. All of them say via either some numbers and letters, but the company name says zyvennero.co.in. You can click "Dismiss" which does noth… (閱讀更多)

Tell me how to get rid of this. All of them say via either some numbers and letters, but the company name says zyvennero.co.in. You can click "Dismiss" which does nothing, of course and others just continue to pop up.

nsinc1 於 1 天前 詢問

TyDraniu 於 1 天前 解答

Firefox not restoring both windows

I always have two windows of Firefox open, one for each monitor. Up until recently Firefox would always restore both windows exactly as they were before I right clicked t… (閱讀更多)

I always have two windows of Firefox open, one for each monitor. Up until recently Firefox would always restore both windows exactly as they were before I right clicked the Firefox icon in the taskbar and clicked "close all windows". This week however my browser will only restore one of the two windows I had open, and I have to restore the other one manually which is annoying. Can anyone help me bring back the old behavior so it restores both my windows every time?

okyrkjeboe 於 1 天前 詢問

  • 已解決

Change email address used in "From" line when clicking on email link in web page

How do I change the email account inserted by Firefox when I click on an email link? I have previously changed the main email address (added secondary address, swapped s… (閱讀更多)

How do I change the email account inserted by Firefox when I click on an email link?

I have previously changed the main email address (added secondary address, swapped secondary for primary, deleted secondary) but when I click an email link in a web page to write an email to the web page business, the old deleted email account is used instead of the new one. This old address is not listed at all as far as I have seen in my Mozilla Account.

Oldneweng 於 1 天前 詢問

jscher2000 - Support Volunteer 於 1 天前 解答

problem with update to 140.3.1 ESR from 128.14.0 ESR

Windows 11 Pro on Lenovo ThinkCentre. I switched to ESR a while back, when the regular and ESR versions coincided. All updates since then have worked fine, until now. … (閱讀更多)

Windows 11 Pro on Lenovo ThinkCentre. I switched to ESR a while back, when the regular and ESR versions coincided. All updates since then have worked fine, until now.

When I allow Firefox to update to 140.3.1esr from 128.14.0esr, then the Firefox browser no longer works at all. It comes up, but entering a URL (by typing or bookmark) does nothing and goes nowhere, so I can't use the internet at all.

I had to use Macrium Reflect to restore my system drive to an earlier time to get back on the internet, using version 128.14.0esr, which lost some recent bookmarks, etc. I have tried this twice, with the same result.

Now, a couple of sites no longer work because they say the browser isn't current.

What can I do about this? I hope I don't have to switch to another browser, because there are Firefox extensions I use all the time. However, I can't use a non-updatable browser indefinitely, because more sites won't work.

Can I fix this?

Thanks for your help, AnneF

Anne 於 1 天前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 天前

Reappearance of Blank Pages of 8 Grids under Recent Activity

Dear Firefox Team, It has re-occurred to my Firefox Browser of the latest version of 115.28 with some websites which I have recently visited however which have appeared … (閱讀更多)

Dear Firefox Team,

It has re-occurred to my Firefox Browser of the latest version of 115.28 with some websites which I have recently visited however which have appeared 8 grids of blank or white pages again under "Recent Activity" as attached with the image for your technical troubleshooting suggestion.

Those 8 grids of Recent Activity in the older version of Firefox browsers used to have shown colorful graphics or images representative of the recent websites I visited in the recent past.

May I know what I am supposed to do to recover those graphics or images?

Kindly offer any suggestion or solution?

Thank you for your kind attention.


Mr. Topaz Chiu

Mr. Topaz Chiu 於 3 天前 詢問

Mr. Topaz Chiu 最近回覆於 1 天前