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Why do I always get a shockwave flash issue?

  • 2 回覆
  • 3 有這個問題
  • 17 次檢視
  • 最近回覆由 Jonseb34

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I'm running windows 7 on a dell and whenever I go to a website such as YouTube or espn.com, I get a "Shockwave flash may be busy, or it may have stopped responding" message. This is actually happening on other browsers as well. I've reinstalled, uninstalled & tried An older versions. Nothing seems to work, any suggestions?

被選擇的解決方法

Hello,

It turns out the issue was caused by another software that was running an XP version rather than a windows 7 version.

Crisis averted.

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

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In the about:support, what version of flash is running? You can manage your plugins on your android device as well please see: Why can't Firefox for mobile play Flash on my device?

However since you are talking about your desktop: The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

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選擇的解決方法

Hello,

It turns out the issue was caused by another software that was running an XP version rather than a windows 7 version.

Crisis averted.