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Reset the "awesome bar" (address bar) search engine

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I had to install some crapware, and it made me install snap.do. This was a mistake. I have completely removed snap.do, so I think, but it has injected itself somehow within firefox. I have removed it entirely, cept for when i type anything in the address bar for a search, it currently only searches http://search.snapdo.com/?st=ds&q= its driving me quite batty. Please read my things I have done before you post.

Things I have done.. - Switched the "search box" search engine. I've tried to switch it to something else like yahoo, and then switch back to google, then type in the ADDRESS BAR, still defaults to snap.do. I've also tried all sorts of things, as I believe since firefox 23 whatever you have selected in the search box, will default for the address bar, in my case.. no.

- keyworld.url or any about:config search for snap or snapdo or snap.do or * Listen, this has been gone since firefox 23. I'm running version 27.0.1, ITS NOT THERE DONT SUGGEST THISSS FKJALSDFLKAJSD. I've also tried the keyworld.url hack. First time I tried there was a snap.do keyword and i was like "EFFFIN AAAA!". But after a restart, snapdo still took over.

- Firefox>help>troubleshoot>reset I'll punch you in the face if you even remotely suggest this, i've done it 329049320 times ;)

- Malware/antivirus/dafjkdsj tool. Unless it directly removes snap.do dont even tempt me.

- uninstall/reinstall Ok.. c'mon, you think I havent tried this?

-add/remove programs rly?

Ok so you see my frustration here? One more list..

Things I will not do.. - Delete my firefox profile. I'd just really rather not, as history is how I browse some stuff. and well other things as well, I mean in the end, if i must i must.

But if anyone has any other ideas on how i can force firefox to a search engine please let me know, and i will be your friend ;D

I had to install some crapware, and it made me install snap.do. This was a mistake. I have completely removed snap.do, so I think, but it has injected itself somehow within firefox. I have removed it entirely, cept for when i type anything in the address bar for a search, it currently only searches http://search.snapdo.com/?st=ds&q= its driving me quite batty. Please read my things I have done before you post. Things I have done.. - Switched the "search box" search engine. I've tried to switch it to something else like yahoo, and then switch back to google, then type in the ADDRESS BAR, still defaults to snap.do. I've also tried all sorts of things, as I believe since firefox 23 whatever you have selected in the search box, will default for the address bar, in my case.. no. - keyworld.url or any about:config search for snap or snapdo or snap.do or * Listen, this has been gone since firefox 23. I'm running version 27.0.1, ITS NOT THERE DONT SUGGEST THISSS FKJALSDFLKAJSD. I've also tried the keyworld.url hack. First time I tried there was a snap.do keyword and i was like "EFFFIN AAAA!". But after a restart, snapdo still took over. - Firefox>help>troubleshoot>reset I'll punch you in the face if you even remotely suggest this, i've done it 329049320 times ;) - Malware/antivirus/dafjkdsj tool. Unless it directly removes snap.do dont even tempt me. - uninstall/reinstall Ok.. c'mon, you think I havent tried this? -add/remove programs rly? Ok so you see my frustration here? One more list.. Things I will not do.. - Delete my firefox profile. I'd just really rather not, as history is how I browse some stuff. and well other things as well, I mean in the end, if i must i must. But if anyone has any other ideas on how i can force firefox to a search engine please let me know, and i will be your friend ;D

被選擇的解決方法

BTW..

No one from the "Support help desk team" had ever contacted me. Its been over a week now. But, I managed to fix it. How?

Well i don't really know. I basically managed to break the awesome bar, by messing with all sorts of hi jack help tools, I tried running a few simultaneously, and I think thats what broke it. By broke it, I mean it wasnt searching anything it would only except urls, if i searched anything it would just be like "jakds does not exist". From there I use some fixer plugins to reset the bar, and got it working.

Thanks for nothing ;D

從原來的回覆中察看解決方案 0

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 12.0 r0
  • Unity Player 4.3.5f1
  • Google Update
  • Next Generation Java Plug-in 10.51.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • iTunes Detector Plug-in
  • 2.3.0
  • Shockwave Flash 11.8 r800
  • Nexon Game Controller
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 5.1.20513.0
  • Unity Player 4.1.1f4
  • VLC media player Web Plugin 2.0.2
  • Foxit Reader Plug-In For Firefox and Netscape
  • QUAKE LIVE

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:27.0) Gecko/20100101 Firefox/27.0

更多資訊

cor-el
  • Top 10 Contributor
  • Moderator
17578 個解決方法 159009 個答案
See: *http://deletemalware.blogspot.com/2013/01/remove-snap-do.html *http://malwarefixes.com/remove-snap-do-from-internet-browser/

提出問題者

how much do i hate you right now? <-- from there to there again..

how much do i hate you right now? <-- from there to there again..
cor-el
  • Top 10 Contributor
  • Moderator
17578 個解決方法 159009 個答案

Uninstalling Firefox and reinstalling won't effect your personal data in the profile folder and thus won't help if there is a problem with your current profile folder.
If you uninstall because of issues then you should always check the Firefox program folder to make sure that no files were leftover.

You didn't attach troubleshooting information, so we can't tell much.

Did you search on the about:config page for snap.do?


You can create a new profile to have a fresh start if you think you have done everything.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem

Uninstalling Firefox and reinstalling won't effect your personal data in the profile folder and thus won't help if there is a problem with your current profile folder.<br /> If you uninstall because of issues then you should always check the Firefox program folder to make sure that no files were leftover. You didn't attach troubleshooting information, so we can't tell much. Did you search on the <b>about:config</b> page for snap.do? *http://kb.mozillazine.org/Preferences_not_saved ----- You can create a new profile to have a fresh start if you think you have done everything. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
cor-el
  • Top 10 Contributor
  • Moderator
17578 個解決方法 159009 個答案

Note that your System Details List shows multiple Flash plugins.

  1. Shockwave Flash 12.0 r0
  2. Shockwave Flash 11.8 r800

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove all (older) version(s) of the plugin (NPSWF32) and (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\
Note that your System Details List shows multiple Flash plugins. # Shockwave Flash 12.0 r0 # Shockwave Flash 11.8 r800 You can find the installation path of all plugins on the <b>about:plugins</b> page. *http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins You can check the Flash player installation folder for multiple Flash player plugins and remove all (older) version(s) of the plugin (NPSWF32) and (re)install the latest Flash player. *(32 bit Windows) C:\Windows\System32\Macromed\Flash\ *(64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\

提出問題者

You my friend, are so wrong. I did do those things you said I didnt, i even stated them in the original post.

do people even read these? or are they all like copy/cut n paste?

You my friend, are so wrong. I did do those things you said I didnt, i even stated them in the original post. do people even read these? or are they all like copy/cut n paste?
Andrew
  • Moderator
322 個解決方法 4071 個答案

Cor-el has suggested to create a new profile, and as I can see in your initial question posting, it was stated that if you had to, you would do it. So, if you could please do - it would be appreciated.

Something I suggest is a clean reinstall, however that is something you would not like obviously but I will enter those instructions here anyways so you can look over it.


Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:

Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

More information about reinstalling Firefox can be found here.

WARNING: Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be recovered unless they have been backed up to an external device!

Please report back to see if this helped you!

Thank you.

Cor-el has suggested to create a new profile, and as I can see in your initial question posting, it was stated that if you had to, you would do it. So, if you could please do - it would be appreciated. Something I suggest is a clean reinstall, however that is something you would not like obviously but I will enter those instructions here anyways so you can look over it. ---- Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps: '''Note:''' You might want to print these steps or view them in another browser. #Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer. #After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu). #Delete the Firefox installation folder, which is located in one of these locations, by default: #*'''Windows:''' #**C:\Program Files\Mozilla Firefox #**C:\Program Files (x86)\Mozilla Firefox #*'''Mac:''' Delete Firefox from the Applications folder. #*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory. #Now, go ahead and reinstall Firefox: ##Double-click the downloaded installation file and go through the steps of the installation wizard. ##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button. More information about reinstalling Firefox can be found [https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems?esab=a&s=troubleshooting&r=3&as=s#w_5-reinstall-firefox here]. <b>WARNING:</b> Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be recovered unless they have been backed up to an external device!</u> Please report back to see if this helped you! Thank you.

提出問題者

neexxxttttt

neexxxttttt

提出問題者

Q: Car is making a noise A: buy a new one

lol love support.mozilla.org .. not so much ;D

C'mon guys, im obviously above your average .. client.. customer.. whatever, give me some real things to try. There has got to be some place where that string is stored, it use to be in keyworld.URL. Now its not, and I have no way to manually find that string, maybe fgrep'ing through the files, but its probably stored in some sort of database, and not in json like most of the settings, but maybe ill try this next.

Q: Car is making a noise A: buy a new one lol love support.mozilla.org .. not so much ;D C'mon guys, im obviously above your average .. client.. customer.. whatever, give me some real things to try. There has got to be some place where that string is stored, it use to be in keyworld.URL. Now its not, and I have no way to manually find that string, maybe fgrep'ing through the files, but its probably stored in some sort of database, and not in json like most of the settings, but maybe ill try this next.
cor-el
  • Top 10 Contributor
  • Moderator
17578 個解決方法 159009 個答案
There are other that managed to fix their issue with snap.do: *[[/questions/987366]] *[[/questions/985675]] *[[/questions/983876]] https://support.mozilla.org/en-US/search?q=snap.do&w=2&a=1&sortby=1&esab=a

提出問題者

Cor-el, hablo ingles? Sabes engles? parlez-vous anglais?

Please stop posting, you hurt my face ;l

Cor-el, hablo ingles? Sabes engles? parlez-vous anglais? Please stop posting, you hurt my face ;l
Andrew
  • Moderator
322 個解決方法 4071 個答案

Wirm,

Thank you for responding. We understand your time is valuable, therefore I have escalated this thread the our support help desk team who will get back to you in the next 24-72 hours. We appreciate your patience.

Wirm, Thank you for responding. We understand your time is valuable, therefore I have escalated this thread the our support help desk team who will get back to you in the next 24-72 hours. We appreciate your patience.

提出問題者

Thanks, patient I am.

Thanks, patient I am.
guigs 1072 個解決方法 11697 個答案

Wirm, http://malwaretips.com/blogs/snap-do-toolbar-removal/

Resetting Firefox puts the old profile data on your Desktop. If you want to save the profile create a copy of the profile folder and try to reset it after uninstalling snapdo from all of your browsers. [Reset Firefox preferences to troubleshoot and fix problems ] [Recovering important data from an old profile ]

Wirm, [http://malwaretips.com/blogs/snap-do-toolbar-removal/] Resetting Firefox puts the old profile data on your Desktop. If you want to save the profile create a copy of the profile folder and try to reset it after uninstalling snapdo from all of your browsers. [[[Reset Firefox preferences to troubleshoot and fix problems]] ] [[[Recovering important data from an old profile]] ]

選擇的解決方法

BTW..

No one from the "Support help desk team" had ever contacted me. Its been over a week now. But, I managed to fix it. How?

Well i don't really know. I basically managed to break the awesome bar, by messing with all sorts of hi jack help tools, I tried running a few simultaneously, and I think thats what broke it. By broke it, I mean it wasnt searching anything it would only except urls, if i searched anything it would just be like "jakds does not exist". From there I use some fixer plugins to reset the bar, and got it working.

Thanks for nothing ;D

BTW.. No one from the "Support help desk team" had ever contacted me. Its been over a week now. But, I managed to fix it. How? Well i don't really know. I basically managed to break the awesome bar, by messing with all sorts of hi jack help tools, I tried running a few simultaneously, and I think thats what broke it. By broke it, I mean it wasnt searching anything it would only except urls, if i searched anything it would just be like "jakds does not exist". From there I use some fixer plugins to reset the bar, and got it working. Thanks for nothing ;D
guigs 1072 個解決方法 11697 個答案

Hey wirm,

I am really happy that you have fixed this, but I am sorry for the bad experience. As a part of the help desk, I would like to find out how I can be of better help next time.

Hey wirm, I am really happy that you have fixed this, but I am sorry for the bad experience. As a part of the help desk, I would like to find out how I can be of better help next time.