搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

all url's stuck connecting. uninstalled and reinstalled no help. deleted parental lock file, no help

  • 4 回覆
  • 8 有這個問題
  • 8 次檢視
  • 最近回覆由 patrickmc

more options

I have been using FF for over 2 years. Suddenly 2 days ago it will not load any web sites. Just get stuck in connecting. no error messages. Tried to upgrade. No help. Uninstalled (keeping user info). Re-installed. Still have same problem. Read through your help. Deleted parental lock file, no help

所有回覆 (4)

more options

hello weswitt, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions: Fix problems connecting to websites after updating Firefox

more options

Forgot to mention. I have no problem viewing all sites with Chrome and IE

more options

Windows firewall and Norton firewall are off ( they were already off) I also have ran Norton and Malwarebyte and have no viruses.

more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you. Patrick