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After update plugins are re-installed and setting are lost

  • 3 回覆
  • 1 有這個問題
  • 47 次檢視
  • 最近回覆由 dumdidadida

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Hi, after last 2 updated I experienced same problem. I have changed some setting (like ask to save tabs before exit etc...) and after update all settings are reverted to original ones + all addons (and addon settings) are also lost. Actually I think that ALL ADDONS were actually re-installed and hence I got default settings with every addon so last 2 updates I had to optimize each and every plugin.... annoying....

Will this be the case with every future update ? If so, what can I do to save my settings and addons

所有回覆 (3)

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Hi,

Please see this.

If you have security software (antivirus, firewall etc.) installed, you can try deleting all existing instances of Firefox and its related processes/files in all the different configuration modules/areas of the security software like process monitoring, sub/spawned process control, virtualization, HIPS etc., in addition to the security software's main configuration panel. Instead create new fully allowed/trusted rules for Firefox + its related processes in all the different modules/panels - a genuine/original Firefox installer as well as all the installed EXEs (Application) and DLLs (Application extension) are digitally signed by Mozilla Corporation (right-click > Properties > Digital Signatures). Even otherwise, some security software may also ask again when Firefox and/or its sub processes are started, and you may be able to allow/trust at that time. Please see this.

AV/Firewalls Configuration

The official forums of all the installed security software would also be helpful.

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Hi dumdidadida, Thanks for reply. I am using Comodo Internet Security Premium (for a 2 years now) and Firefox is assigned as a trusted application (since I've installed Comodo). It was updating since Version 3 WITHOUT ANY PROBLEMS, until recently when it started behaving as I described, so it's not an Firewall/AV software issue. Is there anything else what can cause this type of behavior  ?

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Yes, please see the link.