搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

EVERY FEW DAYS I GOT "UPDATE AVAILABLE" MESSAGE, clicked the load, and the blue candy stripe showed, but never stopped and window remained open, re update v15.

  • 3 回覆
  • 1 有這個問題
  • 7 次檢視
  • 最近回覆由 cor-el

more options

5/15/12 installed update 12.0 nothing has been installed since then due to the same problem each time I get a message.

5/15/12 installed update 12.0 nothing has been installed since then due to the same problem each time I get a message.

所有回覆 (3)

more options

It looks like the update couldn't complete for some reason. You should be able to just download and install the latest version from mozilla.org/firefox

Details are in this article - How to install Firefox on Windows

more options

Oops I meant to link you to the Mac article, How to download and install Firefox on Mac, not the Windows version.

more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.