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Coupon Buddy appeared but doesn't appear in addons or extensions.

  • 15 回覆
  • 5 有這個問題
  • 592 次檢視
  • 最近回覆由 JudaBenBong

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This is what gets me. I don't have any toolbars installed- NONE. I was at the NCH website downloading a beta version of Debut and noticed in the R upper corner of the screen the number three in what appeared to be the corner of a rolled back paper page. I got curious because it looked out of place on the webpage so I clicked the numeral 3 and walla a small window appeared with the announcement that they had located three coupons I might like to look at.

There are no toolbars installed and none in the addons list. There is nothing remotely involved wit toolbars in the extension list.

Where oh where did this thing come from and where do I have go to get rid of it. This is worse than crapware this obviously has burrowed into the system settings some how. At this point I've only seen this thing once and I view it more as a nuisance than threat. But, if someone has figured out a way to bypass the areas we normally watch to prevent this nefarious kind of marketing we have a budding problem in the malware department. I hope someone has had a similar experience and can offer some guidance.

被選擇的解決方法

Ok, a great thanks to everyone who's assisted this old geezer and an old geezer I am.

I was just on Newegg again and no more Couponbuddy. Hooray!!

Once again everybody- thank you all for your time and patience. I will close this out as problem solved.

從原來的回覆中察看解決方案 👍 1

所有回覆 (15)

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1. Please provide a screenshot of that.
https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.

2. Please provide a listing of your installed extensions from Help > Troubleshooting Information - use Copy all to clipboard and post that list into the reply box. You should delete everything in that listing except for the Extensions list.

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Thanks, that was quick. Like I said I've only seen the thing one time and that was about 90 minutes ago. I will retrace my steps and see if I can get it to appear again. I'll be back.

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I just retraced my steps and it's just like when I take my car to the mechanic- nothing happened. If I can get it to reappear I'll post my results. Thanks.

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I'll give you a few things you can try to make sure this doesn't happen in the future. I suggest just running through the list as you have time and trying them all.

Run all Windows Updates, install all needed service packs, etc.

Download and Install MalwareBytes Anti-Malware, run a full Scan. http://www.malwarebytes.org/. This helps check that there are no viruses on your computer causing issues. You can uninstall this program after you clean off any infections.

Finally, if this doesn't help, Reset Firefox. Refresh Firefox - reset add-ons and settings

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Coupon Buddy is an application built to add to your toolbar so you're definitely looking in the right spot. It's not something that's downloaded or installed - it's an app that exists on the toolbar. Check to see if you have any hidden toolbars. Also look at your control panel to see if there is any toolbars there to uninstalls. Hope that helps.

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Application Basics

       Name
       Firefox
       Version
       15.0
       User Agent
       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0
       Profile Folder
         Show Folder
       Enabled Plugins
         about:plugins
       Build Configuration
         about:buildconfig
       Crash Reports
         about:crashes
       Memory Use
         about:memory
 Extensions
       Name
       Version
       Enabled
       ID
       DoNotTrackPlus
       2.2.1.829
       true
       donottrackplus@abine.com
       FlashResizer
       1.4
       true
       {C6F77964-B0B5-4953-A144-93051184EC0C}
       FreemakeTB
       10.10.27.6
       true
       {adca5064-9e30-43fe-9856-58b07a3149fe}
       Google Similar Images
       0.4
       true
       nishan.naseer.googimagesearch@gmail.com
       GoogleSharing
       0.22
       true
       googlesharing@extension.thoughtcrime.org
       LastPass
       2.0.0
       true
       support@lastpass.com
       New Tab Homepage View
       1.1
       true
       clearz@gmail.com
       Updated Ad Blocker for Firefox 11+
       0.7.7
       true
       {4DC70064-89E2-4a55-8FC6-E8CDEAE3618C}
       AVG Security Toolbar
       12.2.0.5
       false
       avg@toolbar
       Freemake Video Downloader Plugin
       1.0.0
       false
       fmdownloader@gmail.com
       WCaptureX
       5.0
       false
       wcapturex@deskperience.com
 Important Modified Preferences
     Name
     Value
       accessibility.typeaheadfind.flashBar
       0
       browser.cache.disk.capacity
       1048576
       browser.cache.disk.smart_size.first_run
       false
       browser.cache.disk.smart_size_cached_value
       1048576
       browser.places.smartBookmarksVersion
       4
       browser.search.openintab
       false
       browser.startup.homepage
       http://www.google.com/
       browser.startup.homepage_override.buildID
       20120824154833
       browser.startup.homepage_override.mstone
       15.0
       browser.tabs.closeButtons
       1
       browser.tabs.loadInBackground
       false
       browser.tabs.opentabfor.middleclick
       true
       browser.tabs.tabMinWidth
       100
       extensions.lastAppVersion
       15.0
       keyword.URL
       http://search.conduit.com/ResultsExt.aspx?ctid=CT3214568&SearchSource=2&q=
       network.cookie.prefsMigrated
       true
       network.prefetch-next
       true
       places.database.lastMaintenance
       1346166022
       places.history.expiration.transient_current_max_pages
       52772
       privacy.donottrackheader.enabled
       true
       privacy.sanitize.migrateFx3Prefs
       true
       security.warn_viewing_mixed
       false
 Graphics
       Adapter Description
       Intel(R) G41 Express Chipset
       Vendor ID
       0x8086
       Device ID
       0x2e32
       Adapter RAM
       Unknown
       Adapter Drivers
       igdumd64 igd10umd64 igdumdx32 igd10umd32
       Driver Version
       8.15.10.2555
       Driver Date
       10-13-2011
       Direct2D Enabled
       true
       DirectWrite Enabled
       true (6.1.7600.16385)
       ClearType Parameters
       ClearType parameters not found
       WebGL Renderer
       Google Inc. -- ANGLE (Intel(R) G41 Express Chipset) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)
       GPU Accelerated Windows
       1/1 Direct3D 10
       AzureBackend
       direct2d
 JavaScript
       Incremental GC
       0
 Library Versions
       Expected minimum version
       Version in use
       NSPR
       4.9.1
       4.9.1
       NSS
       3.13.6.0 Basic ECC
       3.13.6.0 Basic ECC
       NSS Util
       3.13.6.0
       3.13.6.0
       NSS SSL
       3.13.6.0 Basic ECC
       3.13.6.0 Basic ECC
       NSS S/MIME
       3.13.6.0 Basic ECC
       3.13.6.0 Basic ECC
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Here you go. Thanks for all the replies I've gotten. Now that everyone can see what's going on under the hood maybe I can rid myself of this critter.

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Hey, thanks for posting your list of extensions. You definitely have some toolbars installed though not visible. Looks like its FreemakeTB that has the CB app. Remove that extension and restart.

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Application Basics

       Name
       Firefox
       Version
       15.0
       User Agent
       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0
       Profile Folder
         Show Folder
       Enabled Plugins
         about:plugins
       Build Configuration
         about:buildconfig
       Crash Reports
         about:crashes
       Memory Use
         about:memory
 Extensions
       Name
       Version
       Enabled
       ID
       DAP Link Checker
       1.0.0.9
       true
       daplinkchecker@speedbit.com
       DoNotTrackPlus
       2.2.1.829
       true
       donottrackplus@abine.com
       FlashResizer
       1.4
       true
       {C6F77964-B0B5-4953-A144-93051184EC0C}
       Google Similar Images
       0.4
       true
       nishan.naseer.googimagesearch@gmail.com
       GoogleSharing
       0.22
       true
       googlesharing@extension.thoughtcrime.org
       LastPass
       2.0.0
       true
       support@lastpass.com
       New Tab Homepage View
       1.1
       true
       clearz@gmail.com
       Updated Ad Blocker for Firefox 11+
       0.7.7
       true
       {4DC70064-89E2-4a55-8FC6-E8CDEAE3618C}
       AVG Security Toolbar
       12.2.0.5
       false
       avg@toolbar
       Download Accelerator Plus (DAP) extension
       10.0.2.6
       false
       {F17C1572-C9EC-4e5c-A542-D05CBB5C5A08}
       Freemake Video Downloader Plugin
       1.0.0
       false
       fmdownloader@gmail.com
       WCaptureX
       5.0
       false
       wcapturex@deskperience.com
 Important Modified Preferences
     Name
     Value
       accessibility.typeaheadfind.flashBar
       0
       browser.cache.disk.capacity
       1048576
       browser.cache.disk.smart_size.first_run
       false
       browser.cache.disk.smart_size_cached_value
       1048576
       browser.places.smartBookmarksVersion
       4
       browser.search.openintab
       false
       browser.startup.homepage
       http://www.google.com/
       browser.startup.homepage_override.buildID
       20120824154833
       browser.startup.homepage_override.mstone
       15.0
       browser.tabs.closeButtons
       1
       browser.tabs.loadInBackground
       false
       browser.tabs.opentabfor.middleclick
       true
       browser.tabs.tabMinWidth
       100
       extensions.lastAppVersion
       15.0
       keyword.URL
       http://search.conduit.com/ResultsExt.aspx?ctid=CT3214568&SearchSource=2&q=
       network.cookie.prefsMigrated
       true
       network.prefetch-next
       true
       places.database.lastMaintenance
       1346166022
       places.history.expiration.transient_current_max_pages
       52772
       privacy.donottrackheader.enabled
       true
       privacy.sanitize.migrateFx3Prefs
       true
       security.warn_viewing_mixed
       false
 Graphics
       Adapter Description
       Intel(R) G41 Express Chipset
       Vendor ID
       0x8086
       Device ID
       0x2e32
       Adapter RAM
       Unknown
       Adapter Drivers
       igdumd64 igd10umd64 igdumdx32 igd10umd32
       Driver Version
       8.15.10.2555
       Driver Date
       10-13-2011
       Direct2D Enabled
       true
       DirectWrite Enabled
       true (6.1.7600.16385)
       ClearType Parameters
       ClearType parameters not found
       WebGL Renderer
       Google Inc. -- ANGLE (Intel(R) G41 Express Chipset) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)
       GPU Accelerated Windows
       1/1 Direct3D 10
       AzureBackend
       direct2d
 JavaScript
       Incremental GC
       0
 Library Versions
       Expected minimum version
       Version in use
       NSPR
       4.9.1
       4.9.1
       NSS
       3.13.6.0 Basic ECC
       3.13.6.0 Basic ECC
       NSS Util
       3.13.6.0
       3.13.6.0
       NSS SSL
       3.13.6.0 Basic ECC
       3.13.6.0 Basic ECC
       NSS S/MIME
       3.13.6.0 Basic ECC
       3.13.6.0 Basic ECC
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Ok, when you spotted that TB I felt like a major idiot but so it goes. I have posted the revised info after removal of the Freemake TB. I see and avg toolbar as well. How can I get rid of that thing? I have a paid version of Comodo Security Suite running and I don't need and AV conflicts happening. Thanks to everyone especially pcapriolo with the good eye.

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Ha, it happens. Just glad to help. You should be able to remove the AVG toolbar the same way by removing the extension like you did for Freemake TB.

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There is no option that I see to remove. There's only enable or disable. Tard that I am, I've included a screen capture. If it won't hurt anything I won't worry. Anyone who have ever had two antivirus programs duking it out will understand why I'm paranoid.

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Hmmmm, well you could disable or maybe uninstalling AVG from your control panel would do the trick.

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Disabling AVG in Firefox is the same as uninstalling.

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選擇的解決方法

Ok, a great thanks to everyone who's assisted this old geezer and an old geezer I am.

I was just on Newegg again and no more Couponbuddy. Hooray!!

Once again everybody- thank you all for your time and patience. I will close this out as problem solved.