Since latest upgrade I cannot "print" or show "print preview" from any web page. This is true of both of my printers and I have followed directions on plug-ins and have reinstalled Firefox etc. I am about ready to switch to Internet Explorer! w
Since upgrading Firefox, it doesn't respond when I click on print and/or print preview while displaying web pages.. No error message, just no response. I tried using both my printers..a HP and a Canon and get no results with either. I have no problem printing from any other place (including "Print" instructions within web pages, usually). I have recently upgraded my desktop (Dell Vostro 220) to Windows 7 and it went smoothly. The Firefox upgrade came at about the same time, so I don't know if Windows 7 is part of the problem. I need be able to print from the screen of web pages!
所有回覆 (2)
Hi jjoyceeric,
Have you looked at the Knowledge Base article Fix printing problems in Firefox? There is some good troubleshooting information in there. I would suggest that you try resetting your print settings.
Hopefully this helps!
I followed the directions to Reset printer settings, including deleting Print in the prefs.js file and this did not help.