搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

I AM UNABLE TO CONNECT TO ANY WEBSITE USING FIREFOX. EVEN THOUGH, I HAVE BEEN USING FIREFOX ON THE SAME COMPUTER FOR YEARS WITH NO DIFFICULTY. THE PROBLEM AROSE AFTER COMCAST, MY ISP, RECOVERED FROM A WIDESPREAD OUTAGE THAT LASTED 5 HOURS.

  • 3 回覆
  • 9 有這個問題
  • 7 次檢視
  • 最近回覆由 ideato

more options

I SUCCEEDED IN TRANSFERING ALL MY BOOKMARKS TO GOOGLE CHROME. THIS WILL ALLOW ME ACCESS TO WEBSITES WHILE I WAIT FOR A METHOD TO REPAIR MY FIREFOX PROGRAM. IN A PREVIOUS MESSAGE, I EXPLAINED THAT I WAS UNABLE TO ACCESS ANY WEBSITE USING FIREFOX AFTER COMCAST, MY ISP, RECOVERED FROM AN OUTAGE THAT LASTED 5 HOURS. WHENEVER I TRIED TO CONNECT TO A SITE, A POP-UP MESSAGE APPEARED INDICATING: "UNABLE TO INITIALIZE THE APPLICATION'S SECURITY COMPONENT. THE MOST LIKELY CAUSE IS PROBLEMS WITH FILES IN YOUR APPLICATION'S PROFILE DIRECTORY. CHECK THAT THIS DIRECTORY HAS NO READ/WRITE RESTRICTIONS." I EVEN REMOVED FIREFOX FROM MY COMPUTER AND DOWNLOADED IT AGAIN, FIGURING THAT BY NOT MERELY USING AN UPGRADE, I WOULD BE INSTALLING A COMPLETELY FRESH DOWNLOAD. UNFORTUNATELY, I RECEIVED THE SAME DISAPPOINTING RESULT, WITH THE SAME POP-UP MESSAGE RE-APPEARING. HOWEVER USING BOTH GOOGLE CHROME AND INTERNET EXPLORER, I WAS ABLE TO CONNECT TO WEBSITES. SO I HAVE TO CONCLUDE THAT THE PROBLEM IS NOT WITH MY INTERNET CONNECTION.

I SUCCEEDED IN TRANSFERING ALL MY BOOKMARKS TO GOOGLE CHROME. THIS WILL ALLOW ME ACCESS TO WEBSITES WHILE I WAIT FOR A METHOD TO REPAIR MY FIREFOX PROGRAM. IN A PREVIOUS MESSAGE, I EXPLAINED THAT I WAS UNABLE TO ACCESS ANY WEBSITE USING FIREFOX AFTER COMCAST, MY ISP, RECOVERED FROM AN OUTAGE THAT LASTED 5 HOURS. WHENEVER I TRIED TO CONNECT TO A SITE, A POP-UP MESSAGE APPEARED INDICATING: "UNABLE TO INITIALIZE THE APPLICATION'S SECURITY COMPONENT. THE MOST LIKELY CAUSE IS PROBLEMS WITH FILES IN YOUR APPLICATION'S PROFILE DIRECTORY. CHECK THAT THIS DIRECTORY HAS NO READ/WRITE RESTRICTIONS." I EVEN REMOVED FIREFOX FROM MY COMPUTER AND DOWNLOADED IT AGAIN, FIGURING THAT BY NOT MERELY USING AN UPGRADE, I WOULD BE INSTALLING A COMPLETELY FRESH DOWNLOAD. UNFORTUNATELY, I RECEIVED THE SAME DISAPPOINTING RESULT, WITH THE SAME POP-UP MESSAGE RE-APPEARING. HOWEVER USING BOTH GOOGLE CHROME AND INTERNET EXPLORER, I WAS ABLE TO CONNECT TO WEBSITES. SO I HAVE TO CONCLUDE THAT THE PROBLEM IS NOT WITH MY INTERNET CONNECTION.

所有回覆 (3)

more options

Could not initialize the browser security component

possibly Corrupted file

see also : http://forums.mozillazine.org/viewtopic.php?t=272556


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

more options

I was unable to locate my profile folder in Windows Explorer, nor was I able to locate file named "cert8.db" within the contents of Windows Explorer documents. Failing this, I am unable to follow the remaining steps in the repair technique you suggested in the mozillaZine article entitled: "Could not initialize the browser security component..."

However, I have been utilizing the browser services of Google Chrome while trying to revive Firefox (which I prefer), so, I am still able to connect to the outside world.

If you could guide me as to how I can re-establish the missing "your profile" folder in Windows Explorer and the missing file "cert8.db"; I will be able to continue work on getting Firefox operating.

Thank you for the suggestions you have already offered.

-andy061934

由 andy061934 於 修改

more options

Press START + R in keyboard to open the Run box(or start then run) , type in the RUN box %APPDATA% (or copied in just i wrote, bold text) then click OK. A Windows Explorer window will appear, in this window, choose Mozilla then Firefox then Profiles. Each folder in the "Profiles" folder (e.g., "xxxxxxxx.default") is a profile on your computer (maybe is one file if you have only one profile).

see for more info : Profile folder - Firefox

try it, good luck


thanks again