Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

FOR THE FIFTH TIME - lost audio FF 4.0.1 Windows Ultimate

  • 5 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 eduardojuan

eduardojuan
eduardojuan
more options

Where do I find answers? I have reported this problem 4 times before. I have no audio with FF 4.0.1 running on Win 7 Ult. No problem with any other browser nor any other app.

Where do I find answers? I have reported this problem 4 times before. I have no audio with FF 4.0.1 running on Win 7 Ult. No problem with any other browser nor any other app.

所有回覆 (5)

Xircal
Xircal
more options

Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it functions properly in that configuration, then one of your add-ons is the culprit.

the-edmeister
the-edmeister
  • Moderator
more options

https://support.mozilla.com/en-US/kb/No+sound+in+Firefox

eduardojuan
eduardojuan 提出問題者
more options

Thanks, but I had already tried this to no avail

eduardojuan
eduardojuan 提出問題者
more options

Thanks but I had already read that article and the suggested solutions did not solve the problem.

eduardojuan
eduardojuan 提出問題者
more options

Thanks to those who offered a solution. I finally found the answer and here are the steps to solve the no audio problem.

1- Make sure that QuickTime is up-to-date and working properly 2- Open a URL running audio 3- Open the Volume Mixer (Speaker icon on bottom right corner on screen) 4- Make sure none of the choices are muted and that volume is set at a reasonable level.