搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Hate 4, Tried system restore to get version 3 back, now firefox won't open

  • 3 回覆
  • 6 有這個問題
  • 1 次檢視
  • 最近回覆由 huock

more options

After upgrading to ver. 4 I had to start using I.E. to use court report sites and county tax sites, and had other problems so I need to revert to ver.3

I did a system restore and now Firefox will not open. (vista home premium)

After upgrading to ver. 4 I had to start using I.E. to use court report sites and county tax sites, and had other problems so I need to revert to ver.3 I did a system restore and now Firefox will not open. (vista home premium)

被選擇的解決方法

NO PROBLEM.

Go to "programs and features" in your control panel. You will see your old version of 3.6 there and NO version 4.

Uninstall version 3.6 DO NOT click the box to delete your stuff.

Go here and re-install version 3.6.17: http://www.mozilla.com/firefox/all-older

This will repair your version 3 and you will be up and running with your old bookmarks, etc.

I've had a dozen calls from people with this problem, and this is the solution.

Enjoy your v.3.6.17

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

more options

Here's the process to reinstall Firefox 3.6:

You can download an installer for Firefox 3.6 from http://www.mozilla.com/firefox/all-older


Before running it I recommend backing up your Firefox settings in case something goes wrong. See Backing up your information (copy whole profile folder).

Close Firefox 4, and uninstall it. Do not remove your personal data and settings, just the program. Some people report it's okay to skip this step.

Then finally you can reinstall Firefox 3.6. Unless you have installed an incompatible add-on, it should pick up where you left off. If there are serious issues, please post back with details.

Note: I haven't actually tried this myself!

Finally, just a note that System Restore may have changed the registry settings from Firefox 4 to Firefox 3.6, but doesn't actually change the program files, so that could be why it's broken.

more options

I can't back it up and "close Firefox 4" becasue Firefox 4 won't open

more options

選擇的解決方法

NO PROBLEM.

Go to "programs and features" in your control panel. You will see your old version of 3.6 there and NO version 4.

Uninstall version 3.6 DO NOT click the box to delete your stuff.

Go here and re-install version 3.6.17: http://www.mozilla.com/firefox/all-older

This will repair your version 3 and you will be up and running with your old bookmarks, etc.

I've had a dozen calls from people with this problem, and this is the solution.

Enjoy your v.3.6.17