搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Download does not complete process. Does not go to set up wizard or run for exe file.

more options

I am new to Windows (renting a PC laptop as my beloved iMac was stolen.) Firefox was having lots of trouble so I deinstalled and have been trying to reinstall. The download process does not progress to the start-up Wizard. I'd appreciate some help on options that may be set up on the PC that would prevent the download from working.

I am new to Windows (renting a PC laptop as my beloved iMac was stolen.) Firefox was having lots of trouble so I deinstalled and have been trying to reinstall. The download process does not progress to the start-up Wizard. I'd appreciate some help on options that may be set up on the PC that would prevent the download from working.

所有回覆 (1)

more options

Save the Firefox setup file, then run the installation procedure. Don't try installing during the download process.