搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

loss of open tabs and windows

more options

Today while using firefox all my open tabs and windows crashed. Due to the situation, I had to restart my computer because everything was stuck. When it restarted I couldn't restore the previous session so I used various methods to restore it but I still can't restore the windows and tabs that were open today. I would like you to restore my session from before the failure today.

Today while using firefox all my open tabs and windows crashed. Due to the situation, I had to restart my computer because everything was stuck. When it restarted I couldn't restore the previous session so I used various methods to restore it but I still can't restore the windows and tabs that were open today. I would like you to restore my session from before the failure today.

所有回覆 (4)

more options

You can try to restore the upgrade.jsonlz4 file from the last update or use a utility to browse Windows System Restore points to see if you can find a recent sessionstore.jsonlz4 file.

You will normally find these files in the sessionstore-backups folder:

  • previous.jsonlz4 (cleanBackup: copy of sessionstore.jsonlz4 from previous session that was loaded successfully)
  • recovery.jsonlz4 (latest version of sessionstore.jsonlz4 written during runtime)
  • recovery.baklz4 (previous version of sessionstore.jsonlz4 written during runtime)
  • upgrade.jsonlz4-<build_id> (backup created during an upgrade of Firefox)

You can copy a file with Firefox closed from the sessionstore-backups folder to the main profile folder and rename the file to sessionstore.jsonlz4 to replace the current file.

  • make sure to backup the current sessionstore.jsonlz4

You can look at this tool to inspect a compressed jsonlz4 sessionstore file. This tool works locally, no uploading done.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) to go to the current Firefox profile folder or use the about:profiles page (Root directory).

有幫助嗎?

more options

It does not work. It only restores those sessions after the problem occurred. I cannot restore an earlier session.

有幫助嗎?

more options

Don't you have an upgrade.jsonlz4 file created when Firefox updates like from updating from 125.0.3 to to 126 or possibly from 125.0.2 to 125.0.3?

有幫助嗎?

more options

I am not sure. How can I check this?

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題