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Unable to delete cookies/cache due to gray button

  • 10 回覆
  • 1 有這個問題
  • 33 次檢視
  • 最近回覆由 Your_mother

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Cannot delete cookies nor cache due to a grayish button. First it works fine, after a few hours, buttons are gray.

Also sync seems not to work anymore when this happens.

Cannot delete cookies nor cache due to a grayish button. First it works fine, after a few hours, buttons are gray. Also sync seems not to work anymore when this happens.
附加的畫面擷圖

由 Your_mother 於 修改

所有回覆 (10)

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delete

由 Your_mother 於 修改

有幫助嗎?

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The buttons aren't available until it finishes calculating the size of all the website storage. What is the size reported when it works the first time?

有幫助嗎?

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You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works, you can transfer files from a previously used profile to the new profile, but be careful not to copy corrupted files to avoid carrying over problems.

有幫助嗎?

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Thank you for your replies.

1) If I restart the browser: it works fine, I delete the cache every day, the may be around 0,5GB +/- an an average day.

2) Suddenly the become gray/unselectable.

3) They stay gray, even after a few days until I restart the browser.

有幫助嗎?

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Are there any errors in the Browser Console (Ctrl+Shift+J) when opening about:preferences?

Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile. Make sure you stay signed out of your sync account when testing.

有幫助嗎?

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Didn't test it with a new profile but I'm quite sure it won't happen with a new profile. I want to try a solution with the existing profile.

May it be related to extensions? Normally they shouldn't be able to intervene with superior process such as about:preferences or about:config, no?

I don't know if its correlated but I also observed that some messages in my (over the web, FF) e-mail account are unrendered.

*** aboutsync:  starting up ext_bootstrap.js:16

TypeError: linkMap is undefined

   Links_onLinkChanged resource://gre/modules/NewTabUtils.sys.mjs:2003
   PlacesProvider__callObservers resource://gre/modules/NewTabUtils.sys.mjs:697
   handlePlacesEvents resource://gre/modules/NewTabUtils.sys.mjs:679

NewTabUtils.sys.mjs:699:19 TypeError: linkMap is undefined

   Links_onLinkChanged resource://gre/modules/NewTabUtils.sys.mjs:2003
   PlacesProvider__callObservers resource://gre/modules/NewTabUtils.sys.mjs:697
   handlePlacesEvents resource://gre/modules/NewTabUtils.sys.mjs:679

NewTabUtils.sys.mjs:699:19 Sync encountered an error - see about:sync-log for the log file. 5 policies.sys.mjs:974:15 <empty string> 2 Sync encountered an error - see about:sync-log for the log file. 2 policies.sys.mjs:974:15 remote-troubleshooting error message. No Such Channel WebChannelParent.sys.mjs:90:13 Sync encountered an error - see about:sync-log for the log file. policies.sys.mjs:974:15 remote-troubleshooting error message. No Such Channel WebChannelParent.sys.mjs:90:13 Downloads: Downloads button cannot be found. 2 downloads.js:605 Attempt to override an existing message: "main-context-menu-strip-on-share-link". preview/stripOnShare.ftl Attempt to override an existing message: "text-action-strip-on-share". preview/stripOnShare.ftl Attempt to override an existing message: "main-context-menu-strip-on-share-link". preview/stripOnShare.ftl Attempt to override an existing message: "text-action-strip-on-share". preview/stripOnShare.ftl Attempt to override an existing message: "main-context-menu-strip-on-share-link". preview/stripOnShare.ftl Attempt to override an existing message: "text-action-strip-on-share". preview/stripOnShare.ftl Attempt to override an existing message: "main-context-menu-strip-on-share-link". preview/stripOnShare.ftl Attempt to override an existing message: "text-action-strip-on-share". preview/stripOnShare.ftl Attempt to override an existing message: "main-context-menu-strip-on-share-link". preview/stripOnShare.ftl Attempt to override an existing message: "text-action-strip-on-share". preview/stripOnShare.ftl Attempt to override an existing message: "main-context-menu-strip-on-share-link". preview/stripOnShare.ftl Attempt to override an existing message: "text-action-strip-on-share". preview/stripOnShare.ftl Attempt to override an existing message: "main-context-menu-strip-on-share-link". preview/stripOnShare.ftl Attempt to override an existing message: "text-action-strip-on-share". preview/stripOnShare.ftl TypeError: can't convert undefined to object background.js:2:506266

有幫助嗎?

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{

 "application": {
   "name": "Firefox",
   "osVersion": "Darwin 18.7.0 Darwin Kernel Version 18.7.0: Tue Jun 22 19:37:08 PDT 2021; root:xnu-4903.278.70~1/RELEASE_X86_64",
   "version": "115.9.1esr",
   "buildID": "20240321223417",
   "distributionID": "mozilla-mac-eol-esr115",
   "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:109.0) Gecko/20100101 Firefox/115.0",
   "safeMode": false,
   "memorySizeBytes": 25769803776,
   "diskAvailableBytes": 13703958528,
   "updateChannel": "esr",
   "supportURL": "https://support.mozilla.org/1/firefox/115.9.1/Darwin/de/",
   "osTheme": "",
   "rosetta": false,
   "numTotalWindows": 27,
   "numFissionWindows": 27,
   "numRemoteWindows": 27,
   "fissionAutoStart": true,
   "fissionDecisionStatus": "enabledByDefault",
   "remoteAutoStart": true,
   "policiesStatus": 0,
   "keyLocationServiceGoogleFound": true,
   "keySafebrowsingGoogleFound": true,
   "keyMozillaFound": true
 },
 "securitySoftware": {
   "registeredAntiVirus": "",
   "registeredAntiSpyware": "",
   "registeredFirewall": ""
 },
 "environmentVariables": {
   "MOZ_CRASHREPORTER_EVENTS_DIRECTORY": "/Users/.../Library/Application Support/Firefox/Profiles/..../crashes/events",
   "MOZ_CRASHREPORTER_RESTART_ARG_1": "",
   "MOZ_CRASHREPORTER_DATA_DIRECTORY": "/Users/chox/Library/Application Support/Firefox/Crash Reports",
   "MOZ_CRASHREPORTER_PING_DIRECTORY": "/Users/chox/Library/Application Support/Firefox/Pending Pings",
   "MOZ_CRASHREPORTER_STRINGS_OVERRIDE": "/Applications/Browser/Firefox.app/Contents/Resources/browser/crashreporter-override.ini",
   "MOZ_LAUNCHED_CHILD": "",
   "MOZ_APP_SILENT_START": "",
   "XRE_PROFILE_PATH": "",
   "XRE_PROFILE_LOCAL_PATH": "",
   "XRE_START_OFFLINE": "",
   "XRE_BINARY_PATH": "",
   "XRE_RESTARTED_BY_PROFILE_MANAGER": ""
 },
 "modifiedPreferences": {
   "accessibility.browsewithcaret": true,
   "accessibility.force_disabled": 1,
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   "accessibility.typeaheadfind.flashBar": 0,
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   "browser.cache.disk.telemetry_report_ID": 70,
   "browser.cache.frecency_experiment": 2,
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   "browser.download.folderList": 0,
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   "browser.sessionstore.warnOnQuit": true,
   "browser.startup.homepage_override.mstone": "ignore",
   "browser.startup.homepage": "about:blank",
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   "browser.urlbar.tipShownCount.searchTip_redirect": 3,
   "browser.urlbar.tipShownCount.searchTip_onboard": 4,
   "browser.urlbar.timesBeforeHidingSuggestionsHint": 0,
   "browser.urlbar.resultGroups": "{\"children\":[{\"maxResultCount\":1,\"children\":[{\"group\":\"heuristicTest\"},{\"group\":\"heuristicExtension\"},{\"group\":\"heuristicSearchTip\"},{\"group\":\"heuristicOmnibox\"},{\"group\":\"heuristicEngineAlias\"},{\"group\":\"heuristicBookmarkKeyword\"},{\"group\":\"heuristicAutofill\"},{\"group\":\"heuristicPreloaded\"},{\"group\":\"heuristicTokenAliasEngine\"},{\"group\":\"heuristicFallback\"}]},{\"group\":\"extension\",\"availableSpan\":5},{\"flexChildren\":true,\"children\":[{\"children\":[{\"flexChildren\":true,\"children\":[{\"flex\":2,\"group\":\"formHistory\"},{\"flex\":4,\"group\":\"remoteSuggestion\"}]},{\"group\":\"tailSuggestion\"}],\"flex\":2},{\"group\":\"generalParent\",\"children\":[{\"availableSpan\":3,\"group\":\"inputHistory\"},{\"flexChildren\":true,\"children\":[{\"flex\":1,\"group\":\"remoteTab\"},{\"flex\":2,\"group\":\"general\"},{\"flex\":2,\"group\":\"aboutPages\"},{\"flex\":1,\"group\":\"preloaded\"}]},{\"group\":\"inputHistory\"}],\"flex\":1}]}]}",
   "browser.urlbar.suggest.bookmark": false,
   "browser.urlbar.placeholderName": "DuckDuckGo",
   "browser.urlbar.quicksuggest.scenario": "history",
   "browser.urlbar.suggest.openpage": false,
   "browser.urlbar.placeholderName.private": "DuckDuckGo",
   "browser.urlbar.searchSuggestionsChoice": true,
   "browser.urlbar.tipShownCount.tabToSearch": 2,
   "doh-rollout.doorhanger-decision": "UIDisabled",
   "doh-rollout.home-region": "CH",
   "doh-rollout.balrog-migration-done": true,
   "doh-rollout.doneFirstRun": true,
   "doh-rollout.doorhanger-shown": true,
   "doh-rollout.skipHeuristicsCheck": false,
   "dom.enable_performance": false,
   "dom.enable_performance_navigation_timing": false,
   "dom.enable_performance_observer": false,
   "dom.enable_resource_timing": false,
   "dom.event.clipboardevents.enabled": false,
   "dom.ipc.multiOptOut": 1,
   "dom.security.https_only_mode_ever_enabled": true,
   "extensions.formautofill.addresses.enabled": false,
   "extensions.formautofill.addresses.usage.hasEntry": false,
   "extensions.formautofill.creditCards.used": 3,
   "extensions.formautofill.heuristics.enabled": false,
   "extensions.lastAppVersion": "115.9.1",
   "font.internaluseonly.changed": false,
   "idle.lastDailyNotification": 1712183334,
   "media.gmp-gmpopenh264.lastUpdate": 1690912245,
   "media.gmp-manager.buildID": "20240321223417",
   "media.gmp-manager.lastEmptyCheck": 1711967160,
   "media.gmp-gmpopenh264.version": "2.3.2",
   "media.gmp-manager.lastCheck": 1711967160,
   "media.gmp-gmpopenh264.abi": "x86_64-gcc3",
   "media.gmp-gmpopenh264.hashValue":

有幫助嗎?

more options

"c649bfa20c48406ccbae1917d7478773cd5250ef995828b58cc56cc4db0a3c7ce3f89eb187bd1b3d26cda0e5e65322b710cfd66a2953adeea0e4361c51488add",

   "media.benchmark.vp9.fps": 111,
   "media.benchmark.vp9.versioncheck": 5,
   "media.eme.enabled": false,
   "media.gmp-gmpopenh264.enabled": false,
   "media.gmp-gmpopenh264.lastDownload": 1690912245,
   "media.gmp-gmpopenh264.lastInstallStart": 1690912244,
   "media.gmp-widevinecdm.lastDownload": 1672941407,
   "media.gmp-widevinecdm.lastInstallStart": 1672941404,
   "media.gmp.storage.version.observed": 1,
   "media.peerconnection.enabled": false,
   "media.videocontrols.picture-in-picture.video-toggle.has-used": true,
   "network.captive-portal-service.enabled": false,
   "network.cookie.cookieBehavior": 3,
   "network.cookie.prefsMigrated": true,
   "network.dns.disablePrefetch": true,
   "network.http.speculative-parallel-limit": 0,
   "network.predictor.cleaned-up": true,
   "network.predictor.enabled": false,
   "network.prefetch-next": false,
   "network.trr.blocklist_cleanup_done": true,
   "network.trr.custom_uri": "https://doh.applied-privacy.net/query",
   "places.database.lastMaintenance": 1711924138,
   "places.history.expiration.transient_current_max_pages": 113319,
   "plugin.disable_full_page_plugin_for_types": "application/pdf",
   "privacy.purge_trackers.last_purge": "1712096934514",
   "privacy.res": "",
   "privacy.purge_trackers.date_in_cookie_database": "1711988793994537",
   "privacy.trackingprotection.cryptomining.enabled": false,
   "privacy.userContext.extension": "{60f82f00-9ad5-4de5-b31c-b16a47c51558}",
   "privacy.sanitize.pending": "[{\"id\":\"newtab-container\",\"itemsToClear\":[],\"options\":{}}]",
   "privacy.socialtracking.notification.lastShown": "1573307798106",
   "privacy.clearOnShutdown.cache": false,
   "privacy.clearOnShutdown.cookies": false,
   "privacy.clearOnShutdown.downloads": false,
   "privacy.clearOnShutdown.formdata": false,
   "privacy.clearOnShutdown.history": false,
   "privacy.clearOnShutdown.sessions": false,
   "privacy.cpd.downloads": false,
   "privacy.cpd.formdata": false,
   "privacy.cpd.history": false,
   "privacy.cpd.sessions": false,
   "privacy.firstparty.isolate": true,
   "privacy.history.custom": true,
   "privacy.resistFingerprinting": true,
   "privacy.sanitize.didShutdownSanitize": true,
   "privacy.socialtracking.notification.counter": 1,
   "privacy.socialtracking.notification.enabled": false,
   "privacy.spoof_english": 1,
   "privacy.trackingprotection.enabled": true,
   "privacy.trackingprotection.introCount": 20,
   "privacy.trackingprotection.socialtracking.enabled": true,
   "privacy.userContext.enabled": true,
   "privacy.userContext.longPressBehavior": 2,
   "privacy.userContext.ui.enabled": true,
   "security.sandbox.plugin.tempDirSuffix": "666a4d5c-2c4c-9e4a-920c-7ca45c113010",
   "security.sandbox.content.tempDirSuffix": "f5e729c2-9377-6c40-842b-b946af1a3ed9",
   "security.family_safety.mode": 0,
   "security.remote_settings.crlite_filters.checked": 1658663321,
   "security.remote_settings.intermediates.checked": 1658343835,
   "security.tls.version.enable-deprecated": true,
   "security.xfocsp.errorReporting.automatic": true,
   "services.sync.declinedEngines": "addons",
   "services.sync.lastPing": 1712241255,
   "services.sync.lastSync": "Thu Apr 04 2024 19:36:15 GMT+0200 (Mitteleuropäische Sommerzeit)",
   "services.sync.engine.addons": false,
   "services.sync.engine.creditcards": true,
   "services.sync.engine.prefs.modified": false,
   "signon.autofillForms": false,
   "signon.importedFromSqlite": true,
   "signon.management.page.breach-alerts.enabled": false,
   "signon.management.page.sort": "last-changed",
   "signon.suggestImportCount": 0,
   "signon.usage.hasEntry": true,
   "signon.usage.lastUsed": 1608135690,
   "storage.vacuum.last.places.sqlite": 1710186921,
   "storage.vacuum.last.content-prefs.sqlite": 1710535015,
   "storage.vacuum.last.index": 2,
   "webgl.disab

有幫助嗎?

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      • aboutsync: starting up ext_bootstrap.js:16

TypeError: linkMap is undefined

   Links_onLinkChanged resource://gre/modules/NewTabUtils.sys.mjs:2003
   PlacesProvider__callObservers resource://gre/modules/NewTabUtils.sys.mjs:697
   handlePlacesEvents resource://gre/modules/NewTabUtils.sys.mjs:679

NewTabUtils.sys.mjs:699:19

   PlacesProvider__callObservers resource://gre/modules/NewTabUtils.sys.mjs:699
   handlePlacesEvents resource://gre/modules/NewTabUtils.sys.mjs:679

TypeError: linkMap is undefined

   Links_onLinkChanged resource://gre/modules/NewTabUtils.sys.mjs:2003
   PlacesProvider__callObservers resource://gre/modules/NewTabUtils.sys.mjs:697
   handlePlacesEvents resource://gre/modules/NewTabUtils.sys.mjs:679

NewTabUtils.sys.mjs:699:19

   PlacesProvider__callObservers resource://gre/modules/NewTabUtils.sys.mjs:699
   handlePlacesEvents resource://gre/modules/NewTabUtils.sys.mjs:679

Sync encountered an error - see about:sync-log for the log file. 5 policies.sys.mjs:974:15

   resetFileLog resource://services-sync/policies.sys.mjs:974

<empty string> 2 Sync encountered an error - see about:sync-log for the log file. 2 policies.sys.mjs:974:15

   resetFileLog resource://services-sync/policies.sys.mjs:974

remote-troubleshooting error message. No Such Channel WebChannelParent.sys.mjs:90:13

   _sendErrorEventToContent resource://gre/actors/WebChannelParent.sys.mjs:90
   receiveMessage resource://gre/actors/WebChannelParent.sys.mjs:46

Sync encountered an error - see about:sync-log for the log file. policies.sys.mjs:974:15

   resetFileLog resource://services-sync/policies.sys.mjs:974

remote-troubleshooting error message. No Such Channel WebChannelParent.sys.mjs:90:13

   _sendErrorEventToContent resource://gre/actors/WebChannelParent.sys.mjs:90
   receiveMessage resource://gre/actors/WebChannelParent.sys.mjs:46

Downloads: Downloads button cannot be found. 2 downloads.js:605 remote-troubleshooting error message. No Such Channel WebChannelParent.sys.mjs:90:13

   _sendErrorEventToContent resource://gre/actors/WebChannelParent.sys.mjs:90
   receiveMessage resource://gre/actors/WebChannelParent.sys.mjs:46

Can't start recording from event type: paste UrlbarController.sys.mjs:770:15

   start resource:///modules/UrlbarController.sys.mjs:770
   startQuery resource:///modules/UrlbarInput.sys.mjs:1549
   _on_paste resource:///modules/UrlbarInput.sys.mjs:3678
   handleEvent resource:///modules/UrlbarInput.sys.mjs:560

NotFoundError: No such JSWindowActor 'DevToolsFrame' 60 Error: Connection closed, pending request to server6.conn0.watcher19, type watchTargets failed

Request stack: request@resource://devtools/shared/protocol/Front.js:300:14 generateRequestMethods/</frontProto[name]@resource://devtools/shared/protocol/Front/FrontClassWithSpec.js:47:19 startListening@resource://devtools/shared/commands/target/target-command.js:484:35 _updateBrowserToolboxScope@resource://devtools/shared/commands/target/target-command.js:147:12 onChange@resource://devtools/client/framework/components/ChromeDebugToolbar.js:87:28 invokeGuardedCallbackImpl@resource://devtools/client/shared/vendor/react-dom.js:74:10 invokeGuardedCallback@resource://devtools/client/shared/vendor/react-dom.js:111:29 invokeGuardedCallbackAndCatchFirstError@resource://devtools/client/shared/vendor/react-dom.js:125:25 executeDispatch@resource://devtools/client/shared/vendor/react-dom.js:346:42 executeDispatchesInOrder@resource://devtools/client/shared/vendor/react-dom.js:365:20 executeDispatchesAndRelease@resource://devtools/client/shared/vendor/react-dom.js:462:29 executeDispatchesAndReleaseTopLevel@resource://devtools/client/shared/vendor/react-dom.js:470:10 forEachAccumulated@resource://devtools/client/shared/vendor/react-dom.js:442:9 runEventsInBatch@resource://devtools/client/shared/vendor/react-dom.js:598:21 runExtractedEventsInBatch@resource://devtools/client/shared/vendor/react-dom.js:606:19 handleTopLevel@resource://devtools/client/shared/vendor/react-dom.js:4272:30 batchedUpdates$1@resource://devtools/client/shared/vendor/react-dom.js:15752:12 batchedUpdates@resource://devtools/client/shared/vendor/react-dom.js:1882:12 dispatchEvent@resource://devtools/client/shared/vendor/react-dom.js:4351:19 interactiveUpdates$1/<@resource://devtools/client/shared/vendor/react-dom.js:15803:14 unstable_runWithPriority@resource://devtools/client/shared/vendor/react.js:617:12 interactiveUpdates$1@resource://devtools/client/shared/vendor/react-dom.js:15802:12 interactiveUpdates@resource://devtools/client/shared/vendor/react-dom.js:1901:10 dispatchInteractiveEvent@resource://devtools/client/shared/vendor/react-dom.js:4328:21 Front.js:106:23 </p>

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Anything?

有幫助嗎?

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