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Since update last week (118.0.1) 64 Bit I am unable to print but I can in other browsers

  • 4 回覆
  • 3 有這個問題
  • 5 次檢視
  • 最近回覆由 janpre2001

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I've been looking for help for a week now as to what happened to my ability to print from Firefox? Everything was fine until last week with the update. It's not my printer as I am able to print from other browsers. I've tried uninstalling and reinstalling. Trying to clear saved printer setting per Troubleshooting advice. I even deleted it from my computer to try and get an earlier version but it keeps bringing me back to the latest version that does not work. The worst part was I was trying to back up my computer (restore point) to an earlier date my Webroot was not allowing me to do that I I could not get that turned off. I called the Geek squad who remoted in and made things worse. She somehow deleted my ONLY restore date there. So for a week I have been trying to find help. You are my last resort before I switch to another browser. I work from home so this is not convenient, as I print often. Switching browsers just to print is wasting time (I don't like the other browsers). HELP!

I've been looking for help for a week now as to what happened to my ability to print from Firefox? Everything was fine until last week with the update. It's not my printer as I am able to print from other browsers. I've tried uninstalling and reinstalling. Trying to clear saved printer setting per Troubleshooting advice. I even deleted it from my computer to try and get an earlier version but it keeps bringing me back to the latest version that does not work. The worst part was I was trying to back up my computer (restore point) to an earlier date my Webroot was not allowing me to do that I I could not get that turned off. I called the Geek squad who remoted in and made things worse. She somehow deleted my ONLY restore date there. So for a week I have been trying to find help. You are my last resort before I switch to another browser. I work from home so this is not convenient, as I print often. Switching browsers just to print is wasting time (I don't like the other browsers). HELP!

所有回覆 (4)

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Does printing work if you install version 115.3.1esr?

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Each time I delete Firefox from my computer and try to download an earlier version, I get a Firefox message saying I have an earlier version so they will install the most recent version. I never had this problem before. I delete from Control Panel uninstall and then reboot but Firefox still seems to know I had that version already and want me to have the most recent. Am I doing something wrong?

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The ESR version I linked above won't do this since 115 is the latest version on that channel.

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Are there any other earlier versions? Is there anyone who knows why this is happening? Is anyone else having this problem?