搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

File downloads

  • 1 回覆
  • 0 有這個問題
  • 10 次檢視
  • 最近回覆由 cor-el

more options

I am unable to download files from links sent to me from various sources. I always get the message that the download failed. I use macOS Ventura 13.5, and ad blocking and antivirus software. I've reviewed previous suggestions on Firefox's website, but those suggestions I understand haven't corrected the problem. Any suggestions?

I am unable to download files from links sent to me from various sources. I always get the message that the download failed. I use macOS Ventura 13.5, and ad blocking and antivirus software. I've reviewed previous suggestions on Firefox's website, but those suggestions I understand haven't corrected the problem. Any suggestions?

所有回覆 (1)

more options

This can possibly be caused by security (A/V) software that is interfering with the download.

Try to disable real-time scanning in your security software temporarily to see if that makes a difference.