Hi Phil, if you are on their site and they are trying to use the camera, Firefox should display an extra icon next to the lock icon in the address bar. If that doesn't appear, try the Page Info dialog -- here's how: While you are on a page on the site, call up the Page Info dialog using one of these methods: * Ctrl+i (for Mac, Command+i) * (menu bar) Tools > Page Info * click the lock icon in the address bar, on the drop-down click the Connection Secure > button, then at the bottom click "More Information" When the dialog comes up, click the Permission icon at the top to show that panel. Scroll down to "Use the camera" and uncheck the "Use default" box, and then select "Always ask" or "Allow" depending on your trust for the site. Repeat with "Use the microphone" if needed. If the site still doesn't detect your camera, hmm, perhaps Firefox isn't aware of it.