搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox crashes on VM with no Internet access - Sentinel One and VMWare DEM

  • 無回覆
  • 0 有這個問題
  • 7 次檢視
more options

We are in a global VMWare environment running FF 102.6 ESR. We are experiencing random crashing with Firefox, but only on certain VM's - not everyone experiences this error. My coworker can replicate the issue, but I cannot. We have tried different versions with the same issue - Firefox opens fine, but when additional tabs are opened either by themselves or from links from Outlook or Word or even our CIM software, a Crash reporter box comes up. These VM's are all internal with no Internet access at all, so we had to copy the crash reports to an Internet-connected VM to report them. We have tried disabling SentinelOne, our security software, and tried disabling Appstacks to no avail. These are the latest crash numbers:

bp-e1742c37-69b1-4628-87da-35dd00230216 bp-f3fd3de0-bec4-40a5-90f7-9765a0230216 bp-fa926fc6-5a27-4aa4-80b9-39b680230216 bp-fa96f6d4-5a37-45f8-97a7-1cec20230216 bp-c43b7ed9-4f67-4c20-a56e-cff160230216

These all have the same date and time because we had to transfer all of the pending reports to a working computer and submitted them all at the same time.

Any help would be really appreciated as we are totally stuck at this point. Thank you!

We are in a global VMWare environment running FF 102.6 ESR. We are experiencing random crashing with Firefox, but only on certain VM's - not everyone experiences this error. My coworker can replicate the issue, but I cannot. We have tried different versions with the same issue - Firefox opens fine, but when additional tabs are opened either by themselves or from links from Outlook or Word or even our CIM software, a Crash reporter box comes up. These VM's are all internal with no Internet access at all, so we had to copy the crash reports to an Internet-connected VM to report them. We have tried disabling SentinelOne, our security software, and tried disabling Appstacks to no avail. These are the latest crash numbers: bp-e1742c37-69b1-4628-87da-35dd00230216 bp-f3fd3de0-bec4-40a5-90f7-9765a0230216 bp-fa926fc6-5a27-4aa4-80b9-39b680230216 bp-fa96f6d4-5a37-45f8-97a7-1cec20230216 bp-c43b7ed9-4f67-4c20-a56e-cff160230216 These all have the same date and time because we had to transfer all of the pending reports to a working computer and submitted them all at the same time. Any help would be really appreciated as we are totally stuck at this point. Thank you!