搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox has no connection to the Internet

  • 1 回覆
  • 0 有這個問題
  • 9 次檢視
  • 最近回覆由 HenningNE

more options

Dear All:

Suddenly FF starts but shows only a new tab without any content. I can fill in a URL but no reaction. Settings doesn't open. Close tab through X Restart FF. no new tab but message: FF is already running but is not responding. The old FF process must be closed to open in a new window. Click to close. a new empty tab pops up without starting FF manually. Close through X Restart brings the same message as above - no window. Have to end FF in Task Manager.

Uninstalled and reinstalled three times - no change.

I'm using Windows 10 and Avast One, Firewall checked - is open for FF.

I appreciate your comments and help. Best wishes Henning

Dear All: Suddenly FF starts but shows only a new tab without any content. I can fill in a URL but no reaction. Settings doesn't open. Close tab through X Restart FF. no new tab but message: ''FF is already running but is not responding. The old FF process must be closed to open in a new window.'' Click to close. a new empty tab pops up without starting FF manually. Close through X Restart brings the same message as above - no window. Have to end FF in Task Manager. Uninstalled and reinstalled three times - no change. I'm using Windows 10 and Avast One, Firewall checked - is open for FF. I appreciate your comments and help. Best wishes Henning

被選擇的解決方法

I found a solution:

I installed a current version of Microsoft Visual C++ Redistribution. That fixed the problem. Best Henning

從原來的回覆中察看解決方案 👍 0

所有回覆 (1)

more options

選擇的解決方法

I found a solution:

I installed a current version of Microsoft Visual C++ Redistribution. That fixed the problem. Best Henning