搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

PDF Emails Blank

  • 3 回覆
  • 0 有這個問題
  • 5 次檢視
  • 最近回覆由 frendon

more options

Hello, I have a colleague that whenever she emails me a PDF she edited in Firefox and I open it in Edge, Chrome or Adobe it shows up blank even though she has made changes. Is there a setting she needs to adjust?

Thank you F. R.

Hello, I have a colleague that whenever she emails me a PDF she edited in Firefox and I open it in Edge, Chrome or Adobe it shows up blank even though she has made changes. Is there a setting she needs to adjust? Thank you F. R.

所有回覆 (3)

more options

The document was created by another department using Wrike. But when I test the document on other browsers such as edge and chrome there's no issue. It's just Firefox holding back its data when opening on other browsers.

more options

Firefox's PDF Viewer is mostly just a viewer and not an editor.

Is your colleague filling in a form, and then saving the filled form to disk (Save Page As...) and then attaching the updated version to a reply? That should work.

more options

These are the steps I take: 1. Download the form 2. Right click > Open with Firefox 3. Makes changes to form 4. Save As 5. Send changed form to colleague 6. Form arrives with no changes unless it's open with Firefox

But if I do this: 1. Download the form 2. Right click > Open with Chrome or Edge 3. Makes changes to form 4. Save As 5. Send changed form to colleague 6. Form arrives with all the changes that were made

由 frendon 於 修改