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Bookmarks not saved down prior to computer reset

  • 2 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 pujadevi204

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I own a mac and had to erase all my data from my computer in order to upgrade to new system. Issue is - the apple support person did not remind me to save down my firefox browser data/bookmarks. Now my mac is updated and it's like a brand new computer. I searched previous forums and apparently firefox automatically saves down your data but I don't see it in the appropriate folder (Old Firefox Data >bookmarkbackups) - I see data from 2016 and 2017. Can I recover these bookmarks?? I had a lot of important ones saved..

I own a mac and had to erase all my data from my computer in order to upgrade to new system. Issue is - the apple support person did not remind me to save down my firefox browser data/bookmarks. Now my mac is updated and it's like a brand new computer. I searched previous forums and apparently firefox automatically saves down your data but I don't see it in the appropriate folder (Old Firefox Data >bookmarkbackups) - I see data from 2016 and 2017. Can I recover these bookmarks?? I had a lot of important ones saved..

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pujadevi204 said

I own a mac and had to erase all my data

Unless the data was saved someplace . . . .

With Windows, there is an option to save the old data. Ask the support person if the data was saved.

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Apple is not able to help with that because Firefox is not an Apple product. I was logged into my user profile on firefox before I erased the computer. Does that help my case?