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Firefox not working or reacting to anything

  • 1 回覆
  • 1 有這個問題
  • 21 次檢視
  • 最近回覆由 FredMcD

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My browser is not reacting (at all) to any website input and I can't even reach the settings page. I just see a blank page and the turning wheel is not loading or reacting. I checked the firewall. No problems there. My other browser is working fine. I reinstalled and freshened up Mozilla firefox.

My browser is not reacting (at all) to any website input and I can't even reach the settings page. I just see a blank page and the turning wheel is not loading or reacting. I checked the firewall. No problems there. My other browser is working fine. I reinstalled and freshened up Mozilla firefox.

被選擇的解決方法

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

Install both 32-bit and 64-bit "Visual Studio 2015, 2017 and 2019" downloads, (x86: vc_redist.x86.exe and x64: vc_redist.x64.exe) from https://support.microsoft.com/help/2977003/the-latest-supported-visual-c-downloads

You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer.

從原來的回覆中察看解決方案 👍 1

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選擇的解決方法

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

Install both 32-bit and 64-bit "Visual Studio 2015, 2017 and 2019" downloads, (x86: vc_redist.x86.exe and x64: vc_redist.x64.exe) from https://support.microsoft.com/help/2977003/the-latest-supported-visual-c-downloads

You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer.