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Trojan found by Malwarebytes

  • 4 回覆
  • 1 有這個問題
  • 23 次檢視
  • 最近回覆由 FredMcD

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I have been using Firefox forever but in the last few days I get a notification from Malwarebytes that they blocked a Trojan malware named "boxclone.com". It appears constantly when I use Firefox. I switched to Chrome and it stopped showing. I'd like to make Firefox my default browser again but I want to know what to do about this pop-up from MB. Thank you

I have been using Firefox forever but in the last few days I get a notification from Malwarebytes that they blocked a Trojan malware named "boxclone.com". It appears constantly when I use Firefox. I switched to Chrome and it stopped showing. I'd like to make Firefox my default browser again but I want to know what to do about this pop-up from MB. Thank you
附加的畫面擷圖

被選擇的解決方法

I think one of your add-ons is trying to connect to that site.


Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

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所有回覆 (4)

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It's been 4 days since I posted this. Isn't anybody interested in this problem? I have received no solution to this problem. Is it just me with this problem???

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選擇的解決方法

I think one of your add-ons is trying to connect to that site.


Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

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I think it worked. The pop-up hasn't shown anymore. I hope it's because of what you suggested and I did. Thank you

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Glad to help. Safe surfing.

FredMcD said

Let us know who the suspect is, detective.