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Firefox Invisible Window

  • 3 回覆
  • 1 有這個問題
  • 10 次檢視
  • 最近回覆由 FredMcD

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I'm honestly now sure how best to explain this because it's kind of weird, but I will try my best. Basically, Firefox thinks there's two windows open, when really there is only one. When I right click on the Firefox logo in my Dock (I'm on Mac), it tells me I have two windows open, the main window I use and then a second "What's new with Firefox" window (see screenshot). This is the "invisible" window. I have tried many things to get Firefox to realize that window doesn't exist. I've quit Firefox many times, tried to get my Mac to display all windows (it says there are no open windows when I close out of my main window), restarted my Mac, cleared cache and cookies, removed from Dock, etc. At this point, I don't know what's left to do other than remove Firefox entirely and re-install it and I would hate to do that. I hope I've provided enough detail to get the gist of the issue. If you need any more info, I'm happy to provide it! Thanks in advance for your help.

附加的畫面擷圖

被選擇的解決方法

https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json file.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/Profiles
  • Linux: *~/.mozilla/firefox/Profiles
  • Windows: %AppData%\Mozilla\Firefox\Profiles
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles
  • Windows XP: C:\Documents and Settings\<user>\Application Data \Mozilla\Firefox\Profiles\

Search for the above file. Then rename or delete it. Restart Firefox.

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

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It could be that window was opened outside of the viewing area. Select that window and close it. Try the right-click.

有幫助嗎?

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I initially thought so as well, but I've tried that many times. I've also used the Multi-Touch gesture that shows all open windows on Mac, and it never appears that way. The window is just non-existent.

有幫助嗎?

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選擇的解決方法

https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json file.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/Profiles
  • Linux: *~/.mozilla/firefox/Profiles
  • Windows: %AppData%\Mozilla\Firefox\Profiles
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles
  • Windows XP: C:\Documents and Settings\<user>\Application Data \Mozilla\Firefox\Profiles\

Search for the above file. Then rename or delete it. Restart Firefox.

有幫助嗎?

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