Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

lost bookmarks with update

  • 1 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 arya_

jpatrick001
jpatrick001
more options

Firefox recently updated automatically and when i went into the browser all my bookmarks are gone. i have tried restoring them from the most recent back up and they still don't load. i searched the blogs and go thru the troubleshooting options with no luck. this is very frustrating as i had tons of sites i don't visit often saved in the bookmarks which are not gone.

any assistance or guidance on how to get these back is appreciated.

Firefox recently updated automatically and when i went into the browser all my bookmarks are gone. i have tried restoring them from the most recent back up and they still don't load. i searched the blogs and go thru the troubleshooting options with no luck. this is very frustrating as i had tons of sites i don't visit often saved in the bookmarks which are not gone. any assistance or guidance on how to get these back is appreciated.

所有回覆 (1)

arya_
arya_
more options

Hey @jpatrick001,

This is from the support team. Can you try and confirm if you are able to add new bookmarks on the updated version of Firefox. This will help us understand to rule out the bookmarks issue where we work with new bookmarks and helps us concentrate only on troubleshooting backup-restore part. Please confirm the behavior on the updated Firefox version and your findings in this thread.

由 arya_ 於 修改