In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

FredMcD, thx for yr response...as per yr instructions, I have submitted 3 crash reports...plz advise

Follow all the instructions from my last post.

I did follow your instructions and submitted the crash reports; still waiting (and hoping) for your assistance.

RF

After submitting the reports, post the report numbers here.