搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox opens, no pages load or get stuck loading. All pages are just blank (including about:config)

more options

Hello all,

I'm currently using Win10 and Firefox 75 64-bit.

After having a desktop with a faulty GPU sat doing nothing at my desk for a while, I finally got around to replacing the GPU and started it back up again. Only to find that firefox opened and any web page I try to open is simply blank.

I uninstalled Firefox, deleted all old data and re-installed to Firefox 74, yet the issue still continues.

I received a firefox.exe - Bad Image "VCRUNTIME140.dll is missing" error when first attempting to open up and so I re-installed/repaired all Microsoft Visual C++ packages. However, this did not fix it.

I've since tried multiple fixes, checked that it wasn't running in compatibility mode etc nothing worked. Bizarrely enough, when I turned compatibility mode ON (Windows 8) it started working!

Recently, I updated to Firefox 75 and now even that temporary fix doesn't work.

- This issue still occurs when booting in safe mode with add-ons disabled

- Compatibility mode is switched off (also doesn't work when switched on)

- I still recieve the VCRUNTIME140.dll error on opening after re-install

Hello all, I'm currently using Win10 and Firefox 75 64-bit. After having a desktop with a faulty GPU sat doing nothing at my desk for a while, I finally got around to replacing the GPU and started it back up again. Only to find that firefox opened and any web page I try to open is simply blank. I uninstalled Firefox, deleted all old data and re-installed to Firefox 74, yet the issue still continues. I received a firefox.exe - Bad Image "VCRUNTIME140.dll is missing" error when first attempting to open up and so I re-installed/repaired all Microsoft Visual C++ packages. However, this did not fix it. I've since tried multiple fixes, checked that it wasn't running in compatibility mode etc nothing worked. Bizarrely enough, when I turned compatibility mode ON (Windows 8) it started working! Recently, I updated to Firefox 75 and now even that temporary fix doesn't work. - This issue still occurs when booting in safe mode with add-ons disabled - Compatibility mode is switched off (also doesn't work when switched on) - I still recieve the VCRUNTIME140.dll error on opening after re-install
附加的畫面擷圖

由 Joe 於 修改

被選擇的解決方法

Hi Joe, Some Users report really weird issues with the 64-bit version of Firefox and Windows 10. They have had good results by installing the 32-bit version:

Install the 32-bit version from: Download Firefox For All languages And Systems

從原來的回覆中察看解決方案 👍 2

所有回覆 (3)

more options

選擇的解決方法

Hi Joe, Some Users report really weird issues with the 64-bit version of Firefox and Windows 10. They have had good results by installing the 32-bit version:

Install the 32-bit version from: Download Firefox For All languages And Systems

more options

Oh well that's gone and fixed it!

Thanks Robert.

more options

It's the other Users that helped! But, I'm glad that I could share it.

Browse Safe and Keep Healthy !