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Sync fails, across multiple devices, even while using a brand new account

  • 6 回覆
  • 1 有這個問題
  • 13 次檢視
  • 最近回覆由 cor-el

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Been having issues w/Sync for several months. I get "Sync Failed" errors constantly regardless of it's an automatic or manual sync. This is happening on three Windows machines: a tower I built, a laptop, and a Windows tablet. I've even deleted my account, waited overnight, and created a new account, with a different user name/email, and when FF tries to sync, I still get errors. Sometimes the error logs say something about "size" but usually they are too cryptic for me to decode. I'm using a half dozen addons: noscript, ad block, smartup gestures, and a video downloader; additionally, I've probably got less then 100 bookmarks, so not sure what the size problem might be. Thoughts?

所有回覆 (6)

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You can open about:sync-log via the location bar to see if there is a recent log available. You can upload a recent log if the log is too big to put in a reply.

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https://pastebin.com/7fhy3Bbd

Most recent error log.

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      • Edit: disregard, error started again, even with NoScript removed.

_________________________ Using the old "disable all and enable one at a time" method, I've narrowed the problem down to the "No Script" extension.

Unsure why this would be causing the error, but will leave it disabled for now.

Appreciate your assist! Let me know if you have any idea *why* it's buggin' out.

Thanks!

由 brains_ironically 於 修改

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The Sync log shows that there is an error with uploading extension data.

1571342315620	Sync.Engine.Extension-Storage	ERROR	Syncing {73a6fe31-595d-460b-a920-fcc0f8843232}: request failed: Error: HTTP 507 Insufficient Storage: Resource access is forbidden for this user (Maximum bytes per object exceeded " "(28711 > 16384 Bytes.)(resource://services-common/kinto-http-client.js:2771:5) JS Stack trace: ServerResponse@kinto-http-client.js:2771:5
processResponse@kinto-http-client.js:2918:13
1571342315620	Sync.Engine.Extension-Storage	WARN	Syncing failed: Error: HTTP 507 Insufficient Storage: Resource access is forbidden for this user (Maximum bytes per object exceeded " "(28711 > 16384 Bytes.)(resource://services-common/kinto-http-client.js:2771:5) JS Stack trace: ServerResponse@kinto-http-client.js:2771:5
processResponse@kinto-http-client.js:2918:13
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Any thoughts on *why* there would be an error indicating "Insufficient Storage"? I seen that before, but couldn't figure out why size would be an issue.

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There is a maximum for the quote you have when storing data on the Sync server. It looks that the extensions you have installed have more data than you are permitted to use.