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Failed to read configuration file

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We are currently having to role back to FireFox ESR 52.9 from the latest Quantum build of FireFox 60.3.0. Due to the fact that this version utilizes WebGl 2. Our older systems will not render one of the educational games we utilize in the our School District any longer due to the fact that Quantum uses WebGl 2 instead WebGl 1. We have tested and verified that ESR 52.9 renders the game properly.

I have been trying to disable the automatic update in utilizing the user.js file and the cfg file. The computers are apart of the domain. From what I have read only new user profiles will get the new user.js settings while all existing profiles will retain the old settings so we plan on reimaging these computers so all existing profiles will be wiped.

I have also seen users block the updates by changing the Host File which we will not do. Some sites state create a profile folder in the defaults folder other show place the user.js file in the pref folder. So I am lost at this point. I have followed this guide as well:

https://developer.mozilla.org/en-US/docs/Mozilla/Firefox/Enterprise_deployment_before_60#Changes_Over_Time

I have placed the 00_admin-prefs.js with the exact settings shown and have the mozilla.cfg file in the same folder as the js. both are in the defaults\pref

When trying to run FireFox I am am not getting:

Failed to read the configuration file. Please contact your Administrator. (I am the Admin). My domain creds give me admin privileges on all computers.

I know this folder also holds the channel-pref.js so I am not sure if I can add what I need to that file.

If someone would please help me determine what is going on. Why wont firefox copy the either a user.js file or utilize the cfg file I created to each new profile that gets created when logging into the computer.

We are currently having to role back to FireFox ESR 52.9 from the latest Quantum build of FireFox 60.3.0. Due to the fact that this version utilizes WebGl 2. Our older systems will not render one of the educational games we utilize in the our School District any longer due to the fact that Quantum uses WebGl 2 instead WebGl 1. We have tested and verified that ESR 52.9 renders the game properly. I have been trying to disable the automatic update in utilizing the user.js file and the cfg file. The computers are apart of the domain. From what I have read only new user profiles will get the new user.js settings while all existing profiles will retain the old settings so we plan on reimaging these computers so all existing profiles will be wiped. I have also seen users block the updates by changing the Host File which we will not do. Some sites state create a profile folder in the defaults folder other show place the user.js file in the pref folder. So I am lost at this point. I have followed this guide as well: https://developer.mozilla.org/en-US/docs/Mozilla/Firefox/Enterprise_deployment_before_60#Changes_Over_Time I have placed the 00_admin-prefs.js with the exact settings shown and have the mozilla.cfg file in the same folder as the js. both are in the defaults\pref When trying to run FireFox I am am not getting: Failed to read the configuration file. Please contact your Administrator. (I am the Admin). My domain creds give me admin privileges on all computers. I know this folder also holds the channel-pref.js so I am not sure if I can add what I need to that file. If someone would please help me determine what is going on. Why wont firefox copy the either a user.js file or utilize the cfg file I created to each new profile that gets created when logging into the computer.

被選擇的解決方法

cor-el said

This error message means that there are errors in the autoconfig.cfg file or the file isn't found in the correct location.. The autoconfig.cfg (Mozilla.cfg) file needs to be in the main Firefox program folder and not in the folder where the autoconfig.js (Mozilla.js) file is located that specifies to use an autoconfig file. You can directly lock pref (lockPref("<pref>", value);) via autoconfig.cfg to disable the updater, so there shouldn't be a need to copy a user.js file. In Firefox 52 this is still possible. In Firefox 60 you can disable the updater via policies.json.

Thank you the link I was going to did not say were to place the autoconfig file. I assumed the cfg file needed to be in the same place as the.js file since there was not path given. I will try that

從原來的回覆中察看解決方案 0

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 27.0 r0

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0

更多資訊

user1929 72 個解決方法 290 個答案

Hi,

I don't know what the answer to the deployment issues is, hopefully someone else on this forum can help with that. However, a couple of things about webGL:

  • Later versions of Firefox have a "webgl.enable-webgl2" preference - does the game work correctly if you disable that?
  • As far as I know, existing webGL content should continue to work correctly even with webGL2 enabled, so this sounds like a bug. Do you have a link to the game that you could share so we can figure out why it isn't working?
Hi, I don't know what the answer to the deployment issues is, hopefully someone else on this forum can help with that. However, a couple of things about webGL: * Later versions of Firefox have a "webgl.enable-webgl2" preference - does the game work correctly if you disable that? * As far as I know, existing webGL content should continue to work correctly even with webGL2 enabled, so this sounds like a bug. Do you have a link to the game that you could share so we can figure out why it isn't working?
cor-el
  • Top 10 Contributor
  • Moderator
17412 個解決方法 157274 個答案

This error message means that there are errors in the autoconfig.cfg file or the file isn't found in the correct location..

The autoconfig.cfg (Mozilla.cfg) file needs to be in the main Firefox program folder and not in the folder where the autoconfig.js (Mozilla.js) file is located that specifies to use an autoconfig file.

You can directly lock pref (lockPref("<pref>", value);) via autoconfig.cfg to disable the updater, so there shouldn't be a need to copy a user.js file. In Firefox 52 this is still possible. In Firefox 60 you can disable the updater via policies.json.

This error message means that there are errors in the autoconfig.cfg file or the file isn't found in the correct location.. The autoconfig.cfg (Mozilla.cfg) file needs to be in the main Firefox program folder and not in the folder where the autoconfig.js (Mozilla.js) file is located that specifies to use an autoconfig file. You can directly lock pref (lockPref("<pref>", value);) via autoconfig.cfg to disable the updater, so there shouldn't be a need to copy a user.js file. In Firefox 52 this is still possible. In Firefox 60 you can disable the updater via policies.json. *https://support.mozilla.org/en-US/kb/customizing-firefox-using-autoconfig *https://github.com/mozilla/policy-templates/blob/master/README.md

選擇的解決方法

cor-el said

This error message means that there are errors in the autoconfig.cfg file or the file isn't found in the correct location.. The autoconfig.cfg (Mozilla.cfg) file needs to be in the main Firefox program folder and not in the folder where the autoconfig.js (Mozilla.js) file is located that specifies to use an autoconfig file. You can directly lock pref (lockPref("<pref>", value);) via autoconfig.cfg to disable the updater, so there shouldn't be a need to copy a user.js file. In Firefox 52 this is still possible. In Firefox 60 you can disable the updater via policies.json.

Thank you the link I was going to did not say were to place the autoconfig file. I assumed the cfg file needed to be in the same place as the.js file since there was not path given. I will try that

''cor-el [[#answer-1177079|said]]'' <blockquote> This error message means that there are errors in the autoconfig.cfg file or the file isn't found in the correct location.. The autoconfig.cfg (Mozilla.cfg) file needs to be in the main Firefox program folder and not in the folder where the autoconfig.js (Mozilla.js) file is located that specifies to use an autoconfig file. You can directly lock pref (lockPref("<pref>", value);) via autoconfig.cfg to disable the updater, so there shouldn't be a need to copy a user.js file. In Firefox 52 this is still possible. In Firefox 60 you can disable the updater via policies.json. *https://support.mozilla.org/en-US/kb/customizing-firefox-using-autoconfig *https://github.com/mozilla/policy-templates/blob/master/README.md </blockquote> Thank you the link I was going to did not say were to place the autoconfig file. I assumed the cfg file needed to be in the same place as the.js file since there was not path given. I will try that
FredMcD
  • Top 10 Contributor
4220 個解決方法 58911 個答案

Separate Security Issue: Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 31.0.0.148

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

'''Separate Security Issue:''' Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac '''Note: Windows users''' should download the '''ActiveX''' for ''Internet Explorer.'' '''and''' the '''plugin''' for ''Plugin-based browsers'' (like Firefox). '''Note: Windows 8 and Windows 10''' have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX. Flash Player Version: '''Version 31.0.0.148 ''' https://get.adobe.com/flashplayer/ Direct link scans current system and browser '''Note: Other software''' is offered in the download. <Windows Only> https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) '''Note: Other software''' is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration
James
  • Moderator
1594 個解決方法 11229 個答案

FredMcD said

Flash Player Version: Version 31.0.0.148

The NPAPI Flash Player has been 31.0.0.153 since November 20.

''FredMcD [[#answer-1177086|said]]'' <blockquote> Flash Player Version: '''Version 31.0.0.148 ''' </blockquote> The NPAPI Flash Player has been [https://helpx.adobe.com/ca/security/products/flash-player/apsb18-44.html 31.0.0.'''153''' since November 20].
FredMcD
  • Top 10 Contributor
4220 個解決方法 58911 個答案

Thank you.

Thank you.

提出問題者

I just wanted to say THANK YOU to everyone that posted and helped with my question. It is refreshing to see such a helpful community without making you feel completely stupid for asking a question.

I just wanted to say THANK YOU to everyone that posted and helped with my question. It is refreshing to see such a helpful community without making you feel completely stupid for asking a question.
FredMcD
  • Top 10 Contributor
4220 個解決方法 58911 個答案

Always remember; the only stupid question, is the one you don't ask.

Always remember; the only stupid question, is the one you don't ask.