Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Firefox is crashing when I try to upload something or when open Windows Explorer

vennybytes
vennybytes
more options

Here is some more details about the crash from windows System Reliability: Description Faulting Application Path: C:\Program Files\Mozilla Firefox\firefox.exe

Problem signature Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 62.0.2.6837 Application Timestamp: 5ba3ac17 Fault Module Name: ntdll.dll Fault Module Version: 10.0.17134.254 Fault Module Timestamp: a5a334d4 Exception Code: c0000005 Exception Offset: 00000000000068fc OS Version: 10.0.17134.2.0.0.256.48 Locale ID: 1033 Additional Information 1: 67ab Additional Information 2: 67abd892bdeb1246c46cc9b5a1b5478f Additional Information 3: e36d Additional Information 4: e36d405a380293765d4db877b59f1226

Extra information about the problem Bucket ID: 3639cb925f0862bad5afeb49a20e912f (1562726297204855087)

Here is some more details about the crash from windows System Reliability: Description Faulting Application Path: C:\Program Files\Mozilla Firefox\firefox.exe Problem signature Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 62.0.2.6837 Application Timestamp: 5ba3ac17 Fault Module Name: ntdll.dll Fault Module Version: 10.0.17134.254 Fault Module Timestamp: a5a334d4 Exception Code: c0000005 Exception Offset: 00000000000068fc OS Version: 10.0.17134.2.0.0.256.48 Locale ID: 1033 Additional Information 1: 67ab Additional Information 2: 67abd892bdeb1246c46cc9b5a1b5478f Additional Information 3: e36d Additional Information 4: e36d405a380293765d4db877b59f1226 Extra information about the problem Bucket ID: 3639cb925f0862bad5afeb49a20e912f (1562726297204855087)

所有回覆 (1)

AnnaSycamore
AnnaSycamore
more options

Hello, Try to run Firefox in compatibility mode https://support.microsoft.com/en-us/help/15078/windows-make-older-programs-compatible Right click on the FF shortcut select Properties, and then select the Compatibility tab. Select a previous version of windows. Try to install the latest updates for your OS Let's me know if work

由 AnnaSycamore 於 修改