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2 website no longer work - say "cookies are blocked", yet my settings allow cookies. They work on Safari browser, but not Firefox?

已張貼

For a while (few months?) two websites I access frequently using Firefox no longer open - I get a screen saying "it seems your browser cookies are disabled. To access your account with XXXXXXX, please enable your browser cookies and try again." These two sites worked previously, and my Firefox preferences are set to always allow cookies, including 3rd party cookies. I can open the sites in Safari browser fine. Again, they use to work (open), I didn't change my cookies settings (always allow)), and now they no longer work, but they do open in Safari. I tried deleting all history for the sites, and that doesn't fix it. So now whenever I need to access these sites I have to use another Browser (Safari). Frustrating. THEY USED TO WORK IN FIREFOX!! What happened?

For a while (few months?) two websites I access frequently using Firefox no longer open - I get a screen saying "it seems your browser cookies are disabled. To access your account with XXXXXXX, please enable your browser cookies and try again." These two sites worked previously, and my Firefox preferences are set to always allow cookies, including 3rd party cookies. I can open the sites in Safari browser fine. Again, they use to work (open), I didn't change my cookies settings (always allow)), and now they no longer work, but they do open in Safari. I tried deleting all history for the sites, and that doesn't fix it. So now whenever I need to access these sites I have to use another Browser (Safari). Frustrating. THEY USED TO WORK IN FIREFOX!! What happened?

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 30.0 r0

應用程式

  • Firefox 61.0.1
  • 使用者代理:Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:61.0) Gecko/20100101 Firefox/61.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/61.0.1/Darwin/en-US/

擴充套件

  • Amazon Assistant for Firefox 10.1805.2.1019 (abb@amazon.com)
  • Avast Online Security 18.3.24 (wrc@avast.com)
  • Clippings 6.0.6 ({91aa5abe-9de4-4347-b7b5-322c38dd9271})
  • Imagus 0.9.8.60 ({00000f2a-7cde-4f20-83ed-434fcb420d71})
  • LastPass: Free Password Manager 4.16.2.1 (support@lastpass.com)
  • New Tab Homepage 0.6.2 ({66E978CD-981F-47DF-AC42-E3CF417C1467})
  • S3.Translator 6.15 (s3google@translator)
  • Test Pilot 3.0.4vfcb7731 (@testpilot-addon)
  • URL Link 3.3.2 ({139a120b-c2ea-41d2-bf70-542d9f063dfd})
  • Video Resumer 1.2.3 (videoresumer@jetpack)
  • Click&Clean 4.1.1-signed.1-signed (clickclean@hotcleaner.com) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription:
  • adapterDeviceID: 0x67ef
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x1002
  • contentUsesTiling: True
  • crashGuards: []
  • driverDate:
  • driverVersion:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'OpenGL Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}, {u'status': u'unavailable', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}, {u'status': u'unavailable', u'message': u"Build doesn't include WebRender", u'type': u'runtime'}], u'name': u'WEBRENDER'}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OMTP'}]}
  • info: {u'TileHeight': 1024, u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'ApzAutoscrollInput': 1, u'AzureFallbackCanvasBackend': u'none', u'TileWidth': 1024, u'AzureCanvasAccelerated': 1, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 3
  • usesTiling: True
  • webgl1DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: ATI Technologies Inc. -- AMD Radeon Pro 555 OpenGL Engine
  • webgl1Version: 4.1 ATI-1.68.20
  • webgl1WSIInfo: CGL
  • webgl2DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: ATI Technologies Inc. -- AMD Radeon Pro 555 OpenGL Engine
  • webgl2Version: 4.1 ATI-1.68.20
  • webgl2WSIInfo: CGL
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL
  • windowUsingAdvancedLayers: False

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
Shadow110 1072 個解決方法 14836 個答案

Avast Online Security is what happened.

There is security software like Avast/AVG, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate. If you are running any of the above software please check their community forum for a work around to apply settings.

These pages are also for the errors you may have besides relating to the above.

Avast Online Security is what happened. There is security software like Avast/AVG, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate. If you are running any of the above software please check their community forum for a work around to apply settings. *https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message#w_avast-and-avg-security-products These pages are also for the errors you may have besides relating to the above. *https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can *https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites *https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message *https://support.mozilla.org/en-US/kb/connection-untrusted-error-message *http://kb.mozillazine.org/Error_loading_websites *https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER

提出問題者

None of the actions suggested solved my problem. I changed AVAST Web Shield settings, disabled AVAST, and finally uninstalled it from my Mac. I still get the problem, which specifically relates to COOKIES, not "unsecure connections" or similar. I will try to compare settings for Safari with Firefox to see if any differences, but may have to resort to using Safari as my default browser. Shame.

None of the actions suggested solved my problem. I changed AVAST Web Shield settings, disabled AVAST, and finally uninstalled it from my Mac. I still get the problem, which specifically relates to COOKIES, not "unsecure connections" or similar. I will try to compare settings for Safari with Firefox to see if any differences, but may have to resort to using Safari as my default browser. Shame.
the-edmeister
  • Top 25 Contributor
  • Moderator
5425 個解決方法 40489 個答案

Perhaps Tracking Protection in Firefox is causing that message to appear at some websites. https://support.mozilla.org/en-US/kb/tracking-protection

Try disabling Track Protection as outlined in that support article to see if that message doesn't appear or goes away.

Perhaps Tracking Protection in Firefox is causing that message to appear at some websites. https://support.mozilla.org/en-US/kb/tracking-protection Try disabling Track Protection as outlined in that support article to see if that message doesn't appear or goes away.