搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

1.Mozilla is blocking Google, 2.can't sign in to my Mozilla account

  • 2 回覆
  • 4 有這個問題
  • 7 次檢視
  • 最近回覆由 guigs

more options

When I can't sign in using password it states that they will resend an email to rest password. I never receive an email to reset.

When I can't sign in using password it states that they will resend an email to rest password. I never receive an email to reset.

所有回覆 (2)

more options

I called an administrator. Please wait

Such e-mail is always sent to the address on file with the website.

Check your user profile at the site. Also, check your junk mail folder.

jpetrilli said

Mozilla is blocking Google

Please explain the problem in detail. What happens? Error messages?

more options

Hi jpetrilli,

FredMcD is correct here, there should at least me a message on the reset mail button that comes up if the email address could not be reached or if there was a bounce notification on your inbox.

Do you have an autoresponder, mail return receipts set up or have you checked spam already?