cannot bypass certificate warning on specific webiste
I have updated to most recent Firefox Quantum 60.0 64 bit version. I am on a windows system, using windows 10 most recent update. just to be clear, this machine is approximately 2 months old. I am attempting to access a state run website. I have a secure connection (https) I get a warning and when I bypass the warning sometimes I get to the site I am looking for but, the "capture" box is filled with a message "ERROR for site owner: Invalid domain for site key" . other times I press the bypass warning key, and get taken back to the certificate warning screen sort of like I just pushed the back button.
thanks for any help.
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There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.
https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can
https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites
https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message
https://support.mozilla.org/en-US/kb/connection-untrusted-error-message
You can check if there is more detail available about the issuer of the certificate.
- click the "Advanced" button show more detail
- click the blue SEC_ERROR_UNKNOWN_ISSUER message to show the certificate chain
- click "Copy text to clipboard" and paste the base64 certificate chain text in a reply
If clicking the SEC_ERROR_UNKNOWN_ISSUER text doesn't provide the certificate chain then try these steps to inspect the certificate.
- open the Server tab in the Certificate Manager
- Options/Preferences -> Privacy & Security -> Certificates: View Certificates -> Servers: "Add Exception"
- paste the URL of the website (https://xxx.xxx) in it's Location field.
Let Firefox retrieve the certificate -> "Get Certificate"
- click the "View" button and inspect the certificate
You can see detail like the issuer of the certificate and intermediate certificates in the Details tab.