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my fire fox took the update 11-17-2017 now everytime I try to open the bookmarks tab or options tab it just freezes and says not responding. tried reinstall

  • 5 回覆
  • 2 有這個問題
  • 5 次檢視
  • 最近回覆由 antz435

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my fire fox took the update 11-17-2017 now everytime I try to open the bookmarks tab or options tab it just freezes and says not responding. tried reinstall and that did not work. We have 3 computers and 2 of them are having the same issue. It does freeze up whe trying to browse also but it is way more of a hassle that all of a sudden after the update I cannot access my bookmarks or even the options section

my fire fox took the update 11-17-2017 now everytime I try to open the bookmarks tab or options tab it just freezes and says not responding. tried reinstall and that did not work. We have 3 computers and 2 of them are having the same issue. It does freeze up whe trying to browse also but it is way more of a hassle that all of a sudden after the update I cannot access my bookmarks or even the options section

所有回覆 (5)

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hi, thanks for reporting this. can you try if this change can workaround the performance problem?: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

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tried this and it did nothing. I now have 3 computers with Firefox doing the same thing. any other ideas

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do you have realplayer installed on the affected devices?

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No realplayer on any of them. Everything was fine until it took the update. I thought maybe the reinstall would have help but it did not. It really makes firefox useless.

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Anyone come up with any fixes here??? I am about ready to jump ship and go to Chrome if someone can't help us get this working right. Was hop[ing there would be more support for this issue.