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Firefox crashes on startup

  • 1 回覆
  • 9 有這個問題
  • 8 次檢視
  • 最近回覆由 FredMcD

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Crash ID: bp-d33ccc56-4b5b-483b-9f2f-1b66d1171011

Firefox crashes on startup. The crash still happens in Safe Mode and after Reinstallation of Firefox. Please help.

Crash ID: bp-d33ccc56-4b5b-483b-9f2f-1b66d1171011 Firefox crashes on startup. The crash still happens in Safe Mode and after Reinstallation of Firefox. Please help.

被選擇的解決方法

Product Firefox Release Channel release Version 56.0.1 Build ID 20171002220106 OS Windows 10 OS Version 10.0.15063

bp-d33ccc56-4b5b-483b-9f2f-1b66d1171011 Signature: fslsp_x64.dll@0x15385

fslsp_x64.dll = F-Secure security software

ucrtbase.dll = Windows

KERNELBASE.dll = Microsoft

user32.dll = Windows User API

fsgkiapi_x64.dll = F-Secure Corp


Check F-Secure for updates. If the problem continues, disable it.

從原來的回覆中察看解決方案 👍 1

所有回覆 (1)

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選擇的解決方法

Product Firefox Release Channel release Version 56.0.1 Build ID 20171002220106 OS Windows 10 OS Version 10.0.15063

bp-d33ccc56-4b5b-483b-9f2f-1b66d1171011 Signature: fslsp_x64.dll@0x15385

fslsp_x64.dll = F-Secure security software

ucrtbase.dll = Windows

KERNELBASE.dll = Microsoft

user32.dll = Windows User API

fsgkiapi_x64.dll = F-Secure Corp


Check F-Secure for updates. If the problem continues, disable it.