Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Browser Crashes For PC Users Using Windows XP

  • 2 回覆
  • 1 有這個問題
  • 5 次檢視
  • 最近回覆由 cor-el

rjrocker
rjrocker
more options

I am the owner of a website i.e http://alexwebhosting.com Yesterday, One of my website users send me an email that he is having difficulty accessing my site. When I collected more information, I came to know he is using Windows XP and trying to access my site through laptop. When I myself tested my site using the same operating system, I also faced the similar issue. Is there any way we can fix this issue?

I am the owner of a website i.e http://alexwebhosting.com Yesterday, One of my website users send me an email that he is having difficulty accessing my site. When I collected more information, I came to know he is using Windows XP and trying to access my site through laptop. When I myself tested my site using the same operating system, I also faced the similar issue. Is there any way we can fix this issue?

所有回覆 (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Was Firefox able to capture any crash reports on the XP systems? If you are getting the Mozilla Crash Reporter form, Firefox may have logged some data that would help track down the cause of the problem. You can submit that data to Mozilla and share it with forum volunteers to see whether it points to the solution. Please check the support article "Firefox crashes - asking for support" for steps to get those crash report IDs from the about:crashes page, and then post some of the recent ones here.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Could this be related to using emoji icons?