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技術支援討論區

I refreshed my FireFox and lost all my Bookmarks, tried the suggestions for recovering lost bookmarks, but not able to recover for some reason.

已張貼

My computer was running slow so I tried refreshing FireFox, I lost all my Bookmarks. I tried recovering the Bookmarks by following the instructions in the "Help" section, but I'm not able to find the lost bookmarks.

My computer was running slow so I tried refreshing FireFox, I lost all my Bookmarks. I tried recovering the Bookmarks by following the instructions in the "Help" section, but I'm not able to find the lost bookmarks.

額外的系統細節

已安裝的外掛程式

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.16
  • Citrix Online App Detector Plugin
  • GEPlugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.77.2 for Mozilla browsers
  • Rhapsody Player Engine Plugin
  • Shockwave Flash 22.0 r0
  • 5.1.50428.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

應用程式

  • Firefox 47.0
  • 使用者代理:Mozilla/5.0 (Windows NT 6.0; rv:47.0) Gecko/20100101 Firefox/47.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/47.0/WINNT/en-US/

擴充套件

  • Firefox Hello 1.3.2 (loop@mozilla.org)
  • Multi-process staged rollout 1.0 (e10srollout@mozilla.org)
  • Norton Identity Safe 2016.7.0.62 ({C1A2A613-35F1-4FCF-B27F-2840527B6556})
  • Pocket 1.0.2 (firefox@getpocket.com)
  • Mozilla Safe Browsing 2.0.14 ({614C4A54-C70E-11E1-8270-B8AC6F996F26}) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: Intel(R) 82945G Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x2772
  • adapterDeviceID2:
  • adapterDrivers: igdumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 2a59103c
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'7.1400.1000.1504']
  • directWriteEnabled: False
  • directWriteVersion: 7.0.6002.23845
  • driverDate: 3-25-2008
  • driverDate2:
  • driverVersion: 7.14.10.1461
  • driverVersion2:
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'7.1400.1000.1504']
  • numTotalWindows: 1
  • supportsHardwareH264: No; Hardware video decoding disabled or blacklisted
  • webglRendererMessage: [u'tryNewerDriver', u'7.1400.1000.1504']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
FredMcD
  • Top 10 Contributor
4254 個解決方法 59575 個答案

Refresh Firefox {web link} is a LAST RESORT ! !

Refresh Firefox - reset add-ons and settings

If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its default state while saving your essential information like bookmarks, passwords, and open tabs. --------------- Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

'''[https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings Refresh Firefox]''' {web link} is a '''LAST RESORT ! !''' Refresh Firefox - reset add-ons and settings If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its default state while saving your essential information like bookmarks, passwords, and open tabs. --------------- Look on your desktop. Do you see a folder called; '''Old Firefox?''' '''https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile''' '''https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles'''