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Printing Problems. After a refresh yesterday I can only print jibbersih from Firefox.

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After refreshing my Firefox Browser yesterday, printing from within Firefox is jibberish.

A screen shot is attached

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Screenshot didn't make it into your posting.


See this support article. How do I create a screenshot of my problem? It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.

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My fault. I think i attached it correctly now.

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File > Page Setup - check the Margin settings.

You can also open Page Setup from the Print Preview screen.

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Default is in Millimeters and not inches and I can't figure out how to change that default. I tried the online help and it had some instructions about how to do that, but ti did not work.

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A screenshot of what you are seeing might be helpful.

Display of margin / header&footer settings in Inch vs. Millimeters is determined by the Paper that is selected (last used). There's no user setting for changing that directly.

US paper sizes like Letter & Legal would show Inch measurements and "A" papers in Millimeters.

If that's not what you are seeing, it may be due to a regressive Bug that was just fixed for Firefox 48; where Inch & Metric might appear intermixed in the same dialog box / window for the different pref settings.

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Here is a screen shot. I can't find anything that you seem to talking about and the only paper that I use is Letter or Legal. My Version of Firefox is 47.0.1 and the web site tells me it is up to date and I don't see a Version 48.

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Firefox 48 is in beta testing right now.

I meant a screenshot of the Page Setup window Margins & Header/Footer tab.

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Let us try this.

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Sorry, that screenshot doesn't show what I expected to see there. 0.0 isn't the default settings that would normally appear there for the 4 margins. And it sure doesn't reflect that "narrow slice of paper" depicted in your first two screenshots of the Print Preview window.

I suspect that you are affected by this regressive Bug. https://bugzilla.mozilla.org/show_bug.cgi?id=1280159 FYI only, please don't comment unless you can supply a patch to fix the Bug.

And this comment - https://bugzilla.mozilla.org/show_bug.cgi?id=1280159#c14 - indicates a fix has been made and will be in Firefox 48 beta 6 and the Aurora channel. The Firefox 48 Release will have it when that comes out on Aug 2nd.

Quite honestly, I don't see that Bug in Firefox 47 when using Profiles that I have been using for the last year (since I built this new PC), it only "rears its ugly head" in a new Profile or a Profile that has been Reset.

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It is now 7-25-16 and I know that the next version does not come out until 8-2-16, but this is beyond frustrating as I use Firefox fro all of my online line work, including some online form production that is then not printable without going ti IE, which I don't like. Is there any other real solution that would solve my problem?

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The Firefox 48 RC1 (Release Candidate) version might be available tomorrow, but it looks like the Beta 10 version is up there today. https://www.mozilla.org/en-US/firefox/channel/

The RC version will update as the Release version does on the Release channel, but the Beta 10 will be on the Beta channel and will become Firefox 49 Beta 1 at the end of next week.

Sorry, I don't know how to help beyond this.