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i have a new version but it did not inclued the old data i have safefile on the main screen but do not know how to get into the new version

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  • 最近回覆由 FredMcD

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running windows 10, had a slow computer ran Norton eraser. when computer restarted no Firefox was on the computer. Tried to get back but failed. Had to download it again from the web. It is up and running. I had up graded before the problem and still have a saved file on the main screen

How do I get saved data in the new program?

running windows 10, had a slow computer ran Norton eraser. when computer restarted no Firefox was on the computer. Tried to get back but failed. Had to download it again from the web. It is up and running. I had up graded before the problem and still have a saved file on the main screen How do I get saved data in the new program?

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What files do you have? Names, locations?