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技術支援討論區

Firefox 45+ resets Security or Privacy settings

已張貼

I'm about ready to pull my hair out over this. Ever since the update to Firefox 45, I keep losing my security and privacy settings.

When I set Privacy tab > History to "Remember history" the settings stays put during my session, but as soon as I close and reload my browser, it has been changed to "Custom settings" with "Remember search and form history" unchecked. If I just check that box, again it retains it during the current session, but when I've reloaded FF it has reverted back to being unchecked again.

Same with Security > "Remember logins for sites" where I want that box checked, but as soon as I close and reload FF it is unchecked again.

Once I set both of those settings to remember, it works fine. And the logins are all there as saved passwords. I can access them through the Options page. It all works -- I just can't get Firefox to retain these particular settings.

I eliminated all my add-ons, one by one, and finally ripped out FF completely, including the Windows directories. I did a virgin installation of FF, with no add-ons and the settings all the default installed values, but it still did it! I have put most of my add-ons back (since I need these for the work I do and for sanity ;-) ) but it seems they are not part of the problem.

The only thing that changed it was when I rebooted my computer in Safe Mode with Networking. Amazingly, it didn't do it then, but as soon as I rebooted in regular mode, it did it again.

I thought maybe my antivirus was doing something, so I wrote to Trend and asked them if this could possibly be something their program was doing, and they insisted it couldn't be. Just to be sure, I changed the antivirus to one I had paid for but wasn't using (ESET) but there's been no change since I swapped out Trend for ESET.

Trying to figure out which program is loading on startup is not something I'm technically comfortable doing. I did try exiting a few background programs to see if it helped but no luck. I know my way around a computer better than the average person but I'm no expert. I'm running Firefox on Windows 7 64-bit.

Please note, this ONLY started with the Firefox 45 update, and I've been using Firefox for MANY years.

Is anyone else reporting this or have an idea what's causing this?? It's driving me crazy, since I have to redo the settings every time I load FF. Many thanks in advance for any help with this.

I'm about ready to pull my hair out over this. Ever since the update to Firefox 45, I keep losing my security and privacy settings. When I set Privacy tab > History to "Remember history" the settings stays put during my session, but as soon as I close and reload my browser, it has been changed to "Custom settings" with "Remember search and form history" unchecked. If I just check that box, again it retains it during the current session, but when I've reloaded FF it has reverted back to being unchecked again. Same with Security > "Remember logins for sites" where I want that box checked, but as soon as I close and reload FF it is unchecked again. Once I set both of those settings to remember, it works fine. And the logins are all there as saved passwords. I can access them through the Options page. It all works -- I just can't get Firefox to retain these particular settings. I eliminated all my add-ons, one by one, and finally ripped out FF completely, including the Windows directories. I did a virgin installation of FF, with no add-ons and the settings all the default installed values, but it still did it! I have put most of my add-ons back (since I need these for the work I do and for sanity ;-) ) but it seems they are not part of the problem. The only thing that changed it was when I rebooted my computer in Safe Mode with Networking. Amazingly, it didn't do it then, but as soon as I rebooted in regular mode, it did it again. I thought maybe my antivirus was doing something, so I wrote to Trend and asked them if this could possibly be something their program was doing, and they insisted it couldn't be. Just to be sure, I changed the antivirus to one I had paid for but wasn't using (ESET) but there's been no change since I swapped out Trend for ESET. Trying to figure out which program is loading on startup is not something I'm technically comfortable doing. I did try exiting a few background programs to see if it helped but no luck. I know my way around a computer better than the average person but I'm no expert. I'm running Firefox on Windows 7 64-bit. Please note, this ONLY started with the Firefox 45 update, and I've been using Firefox for MANY years. Is anyone else reporting this or have an idea what's causing this?? It's driving me crazy, since I have to redo the settings every time I load FF. Many thanks in advance for any help with this.

被選擇的解決方法

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.


Security Issue: Update your Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.

從原來的回覆中察看解決方案 2

額外的系統細節

已安裝的外掛程式

  • Intel web components updater - Installs and updates the Intel web components
  • Adobe PDF Plug-In For Firefox and Netscape 15.9.20069
  • Citrix Online App Detector Plugin
  • Foxit Reader Plug-In For Firefox and Netscape
  • GEPlugin
  • Google Update
  • Shockwave Flash 21.0 r0
  • 5.1.41212.0
  • Used to make VSee installation status and version number accessible via JavaScript
  • Zoom launcher - 3.0.1
  • iTunes Detector Plug-in
  • Npapi app detector Plugin for zoho assist

應用程式

  • Firefox 46.0.1
  • 使用者代理:Mozilla/5.0 (Windows NT 6.1; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/46.0.1/WINNT/en-GB/

擴充套件

  • Adblock Plus 2.7.3 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Classic Theme Restorer 1.5.1 (ClassicThemeRestorer@ArisT2Noia4dev)
  • Clear Cache 2.0.1.1-signed.1-signed (clearcache@michel.de.almeida)
  • ColorZilla 2.8.2 ({6AC85730-7D0F-4de0-B3FA-21142DD85326})
  • Empty Cache Button 2.7.1-signed.1-signed ({4cc4a13b-94a6-7568-370d-5f9de54a9c7f})
  • Firebug 2.0.16 (firebug@software.joehewitt.com)
  • Firefox Hello 1.2.6 (loop@mozilla.org)
  • Flashblock 1.5.20 ({3d7eb24f-2740-49df-8937-200b1cc08f8a})
  • Forecastfox (fix version) 2.4.2 (forecastfox@s3_fix_version)
  • Googlebar Lite 5.1.3 ({79c50f9a-2ffe-4ee0-8a37-fae4f5dacd4f})
  • MeasureIt 0.4.15 ({75CEEE46-9B64-46f8-94BF-54012DE155F0})
  • Multi-process staged rollout 1.0 (e10srollout@mozilla.org)
  • Pocket 1.0 (firefox@getpocket.com)
  • Reload Skip Cache Button 1.1.3.1-signed (reload-skip-cache-single@codefisher.org)
  • Remove Cookies for Site 0.63.1-signed.1-signed ({06997db0-c027-4d5f-bd37-b0d9230226ea})
  • Toolbar Buttons 1.1.1-signed.1-signed ({03B08592-E5B4-45ff-A0BE-C1D975458688})
  • Web Developer 1.2.5.1-signed.1-signed ({c45c406e-ab73-11d8-be73-000a95be3b12})
  • Logitech SetPoint 6.5 ({F003DA68-8256-4b37-A6C4-350FA04494DF}) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: Intel(R) HD Graphics 4600
  • adapterDescription2:
  • adapterDeviceID: 0x0412
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 100
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.17568
  • driverDate: 8-4-2015
  • driverDate2:
  • driverVersion: 10.18.14.4264
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
FredMcD
  • Top 10 Contributor
4254 個解決方法 59574 個答案

選擇的解決方法

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.


Security Issue: Update your Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.

'''https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save''' Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software. ---------- Security Issue: Update your '''[http://get.adobe.com/reader/ Adobe Reader Version 2015.016.20039]''' '''Note: Other Software''' is offered in the download.

提出問題者

Thank you, FredMcD! I went to look in my ESET list of loaded programs and saw something from Trend was still running. (!!!) It was a password manager (which I had never even used), and since I uninstalled it, it hasn't happened since I've tried closing and reloading FF. Keeping my fingers crossed!! Many thanks! (And boo hiss on Trend!)

Thank you, FredMcD! I went to look in my ESET list of loaded programs and saw something from Trend was still running. (!!!) It was a password manager (which I had never even used), and since I uninstalled it, it hasn't happened since I've tried closing and reloading FF. Keeping my fingers crossed!! Many thanks! (And boo hiss on Trend!)
FredMcD
  • Top 10 Contributor
4254 個解決方法 59574 個答案

Glad to help. Safe Surfing.

Glad to help. Safe Surfing.