Signature hang Process Type plugin Shockwave Flash Version: 20.0.0.267 Product Firefox Version 43.0.4 This is for Sumo's Related Bugs 1204663 RESOLVED DUPLICATE Sage Academy courses crash the content process with async plugin init enabled ---------- If you have problems with current Shockwave Flash plugin versions then check this: * see if there are updates for your graphics drivers '''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration''' * disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) '''https://forums.adobe.com/message/4468493#TemporaryWorkaround''' * disable hardware acceleration in the Flash plugin '''https://forums.adobe.com/thread/891337''' See also: * '''http://kb.mozillazine.org/Flash#Troubleshooting'''