搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Trusted site will not load

  • 2 回覆
  • 1 有這個問題
  • 18 次檢視
  • 最近回覆由 Xanthor

more options

www.lotro.com has up to date certificates and others can get to the sites and I can get to the sites in Chrome, Edge and IE, but not Firefox. I used to be able to get to the site in a few releases ago, but not anymore.

I have asked Turbine which owns the sites and they tell me all the certificates are current and no on else has reported any problems with any browser.

I do not use Avast, I use Norton, so all those fixes for Avast are mute.

Is there a work-around to see their sites? Is there an exception page in Firefox settings or whatever, where i can add the domain to avoid the checking of certificates?

Or am I resigned to having to use Chrome or Edge just to see those sites?

www.lotro.com has up to date certificates and others can get to the sites and I can get to the sites in Chrome, Edge and IE, but not Firefox. I used to be able to get to the site in a few releases ago, but not anymore. I have asked Turbine which owns the sites and they tell me all the certificates are current and no on else has reported any problems with any browser. I do not use Avast, I use Norton, so all those fixes for Avast are mute. Is there a work-around to see their sites? Is there an exception page in Firefox settings or whatever, where i can add the domain to avoid the checking of certificates? Or am I resigned to having to use Chrome or Edge just to see those sites?

所有回覆 (2)

more options

Hi,

Are you seeing a message like the following?

The owner of signup.lotro.com has configured their website improperly. To protect your information from being stolen, Firefox Developer Edition has not connected to this website.

If that is the case, this might be an issue with the site using SHA-1 certificates, although this should be fixed in the latest version that you seem to be using.

---

To make sure that this isn't a result of incorrect settings, we need some more non-personal information from you. Please do the following:

  1. Use ONE of these methods to open the Firefox Troubleshooting Information page:
    • Click the menu button New Fx Menu, click on help Help-29 and select Troubleshooting Information.
    • Type about:support into the Firefox address bar and press the enter key.
  2. At the top of the Troubleshooting Information page that comes up, you should see a button that says "Copy text to clipboard". Click it.
  3. Now, go back to your forum post, right-click in the reply box and select Paste from the context menu (or else click inside the reply box and press the Ctrl+V keys) to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

Thanks in advance for your help!

more options

Application Basics


Name: Firefox Version: 43.0.4 Build ID: 20160105164030 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0 Multiprocess Windows: 0/1 (default: false) Safe Mode: false

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: Adblock Plus Version: 2.7 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Norton Identity Safe Version: 2015.5.6.86 Enabled: true ID: {C1A2A613-35F1-4FCF-B27F-2840527B6556}

Name: Video DownloadHelper Version: 5.4.2 Enabled: true ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}

Name: Logitech SetPoint Version: 6.5 Enabled: false ID: {F003DA68-8256-4b37-A6C4-350FA04494DF}

Graphics


Adapter Description: NVIDIA GeForce GTX 750 Ti Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um Adapter RAM: 2048 Asynchronous Pan/Zoom: none ClearType Parameters: Gamma: 2200 Pixel Structure: B ClearType Level: 50 Enhanced Contrast: 300 Device ID: 0x1380 Direct2D Enabled: true DirectWrite Enabled: true (10.0.10586.0) Driver Date: 12-16-2015 Driver Version: 10.18.13.6143 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 37533842 Supports Hardware H264 Decoding: Yes Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 750 Ti Direct3D11 vs_5_0 ps_5_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences


accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 3 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.search.useDBForOrder: true browser.sessionstore.upgradeBackup.latestBuildID: 20160105164030 browser.startup.homepage: http://www.tvguide.com/listings/ browser.startup.homepage_override.buildID: 20160105164030 browser.startup.homepage_override.mstone: 43.0.4 browser.tabs.warnOnClose: false dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 43.0.4 gfx.crash-guard.d3d11layers.appVersion: 43.0.4 gfx.crash-guard.d3d11layers.deviceID: 0x1380 gfx.crash-guard.d3d11layers.driverVersion: 10.18.13.6143 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d9video: 2 gfx.crash-guard.status.glcontext: 2 gfx.direct3d.last_used_feature_level_idx: 0 gfx.driver-init.appVersion: 41.0.2 gfx.driver-init.deviceID: 0x1380 gfx.driver-init.driverVersion: 10.18.13.5850 gfx.driver-init.feature-d2d: true gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 media.gmp-eme-adobe.abi: x86-msvc media.gmp-eme-adobe.lastUpdate: 1451419208 media.gmp-eme-adobe.version: 15 media.gmp-gmpopenh264.abi: x86-msvc media.gmp-gmpopenh264.lastUpdate: 1451516185 media.gmp-gmpopenh264.version: 1.5.3 media.gmp-manager.buildID: 20160105164030 media.gmp-manager.lastCheck: 1452366351 media.hardware-video-decoding.failed: false network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1452042886 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 security.disable_button.openCertManager: false security.disable_button.openDeviceManager: false security.tls.insecure_fallback_hosts: www.lotro.com storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1451419637 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.10 Version in use: 4.10.10

NSS Expected minimum version: 3.20.2 Basic ECC Version in use: 3.20.2 Basic ECC

NSSSMIME Expected minimum version: 3.20.2 Basic ECC Version in use: 3.20.2 Basic ECC

NSSSSL Expected minimum version: 3.20.2 Basic ECC Version in use: 3.20.2 Basic ECC

NSSUTIL Expected minimum version: 3.20.2 Version in use: 3.20.2

Experimental Features